Overview

Senior Digital Content Writer | London — Aesop. For over 35 years, Aesop has cultivated an inspiring and inclusive environment where employees are supported to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using efficacious ingredients to create formulations that stir the self and senses. We seek considered and inspired individuals with diverse perspectives who bring out the best in themselves and others. We are committed to reducing our footprint and are a certified B Corp. We strive to build a sustainable and inclusive society.

Role purpose

The primary focus of this role is to create engaging content for our website, including long- and short-form copy for site-specific materials, with consideration to SEO strategies and paid/digital channels as required. The objective is to educate customers on our formulations and brand values to drive conversion. This is a highly collaborative role, frequently liaising with Marketing, Creative, Digital Content Strategy & SEO leads. The role also involves overseeing the integration and providing support related to Copy as we migrate to NGL and supporting indirect e-commerce channels as required.

Role responsibilities

• Oversee the seamless migration to NGL, relating to content topics.
• Ensure all relevant long-form and short-form copy on onsite is finalized and optimized with alignment from Marketing, Creative and relevant stakeholders to ensure content is consistent with our tone of voice and supports business growth.
• Collaborate with the Global Copy team to release guidelines and upskill markets on localized modules to ensure a consistent Tone of Voice.
• Craft engaging short-form and long-form content for Aesop.com and support media/indirect/digital team needs as required.
• Own a roadmap for Copy optimization opportunities to address key priorities.
• Work with the SEO Lead to ensure content visibility and liaise with the UX team to ensure content meets user needs.
• Collaborate with Creative and Product teams to deliver content that meets brand and commercial objectives.
• Generate ideas for new content pieces, conduct topic research, and maintain a backlog of ideas and drafts to support business goals.
• Coordinate with markets and regions to deliver content to a consistent calendar with required assets; measure, reflect, and improve results and processes.
• Partner with Site Experience & Design Leads to AB test initiatives and hypotheses to maximize business impact.

What we are looking for

• Open mindset and curiosity; ability to listen and act on diverse perspectives.
• Commitment to fostering an inclusive and psychologically safe work environment.
• Post-secondary education or relevant experience in advertising, literary studies, creative writing, journalism, cultural studies, media studies, or copywriting.
• Content writing experience for online business, publishing platform, or digital agency.
• Experience and knowledge of SEO strategies, eCommerce and digital marketing best practices.
• Understanding of Aesop’s brand, tone, lexicon and style.
• Experience writing short-form digital content.
• Commercial awareness and ability to inject it into work.
• Clear understanding of SEO’s role in digital content.
• Ability to tailor communications to diverse audiences without compromising Aesop’s voice.
• Knowledge of digital eCommerce and/or publishing fundamentals.
• Ability to identify issues and generate solutions and alternatives.
• Familiarity with modern content management systems and digital platforms.
• Awareness of cultural sensitivities in territories where Aesop operates.
• Ability to multitask under pressure and collaborate effectively with creative and marketing teams.
• Strong analytical, project management, stakeholder and organizational skills.

What’s on offer

We take a holistic approach to employment, promoting professional development, career growth, and wellbeing initiatives, with opportunities to connect with the local community through the Aesop Foundation and volunteering programs. Employee benefits include:

• Flexible, hybrid working pattern
• Generous product discount and bi-annual complimentary product allocation
• Paid volunteering allowance
• Bonus opportunity based on personal and business performance
• Development options including LinkedIn Learning, in-house training, and study support
• Access to employee assistance programmes and wellbeing resources

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is recognised and rewarded. We promote inclusion for all with diversity, inclusion and belonging as important to our success.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing, Public Relations, and Writing/Editing
• Industries: Personal Care Product Manufacturing

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