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Join to apply for the Senior Engineering Manager - Product Engineering role at Relay Technologies

About Relay:

Relay is a warehouse-to-doorstep delivery network purpose-built to scale to the demands of e-commerce. We help the most important retailers in the UK (with global expansion on our roadmap) to deliver faster, more affordably, and more sustainably than existing solutions. For every parcel we deliver, we drive 40% fewer miles than- and emit roughly half of the greenhouse gases of existing solutions.

About Relay:

Relay is a warehouse-to-doorstep delivery network purpose-built to scale to the demands of e-commerce. We help the most important retailers in the UK (with global expansion on our roadmap) to deliver faster, more affordably, and more sustainably than existing solutions. For every parcel we deliver, we drive 40% fewer miles than- and emit roughly half of the greenhouse gases of existing solutions.

Behind every parcel we deliver and every courier on our platform sit several invisible layers of technology that optimise, monitor, and remediate our logistics network. Our routing engine segments thousands of parcels into smooth, efficient routes for our couriers. Our live operations tools monitor delivery progress and alert our team to distressed routes in need of intervention, and automatically reach out to couriers to help them get back on track. These are Relay’s logistics foundations.

As Senior Engineering Manager, you will own product engineering across three cross‑functional squads: Middle Mile & PUDOs, Last Mile and Network Quality.

Your mandate: raise the technical bar, grow the teams and ship products that redefine end user expectations.

In this role, you will:

• Lead & Inspire - Mentor engineers and tech leads, foster a culture of ownership, psychological safety and continuous learning. Unlock and accelerate our engineering talent with strategic direction.
• Get Your Hands Dirty - Immerse yourself in the code. Our engineering leadership is deeply technical - you will be expected to move the needle through technical collaboration and direct contributions when required.
• Raise the Bar - Champion best practices: developer velocity, code quality, observability, incident response, user analytics, product engagement - so “excellent” becomes the default.
• Scale the Team - Attract, hire and retain top talent; run a fair, data‑driven performance process; build clear growth paths.
  
  

• You see no job in engineering (and a few outside it) you wouldn’t dive into when it drives impact.
• You operate with high agency and proud ownership.
• You have deep empathy for the humans behind the code: couriers, retailers, operatives, colleagues and consumers.
• You thrive in fast‑paced, ambiguous settings and bring structure where it’s missing.
• You communicate with clarity and intent, listen actively and collaborate deliberately.
  
  

• Generous equity package
• 25 days annual leave, plus bank holidays
• Bupa Global Business Premier health plan – including mental, dental, and optical cover
• Enhanced Parental Leave:
• 20 weeks of fully paid maternity leave
• 4 weeks of fully paid paternity leave
• Contributory pension scheme
• Friday office lunches
• Access to cutting-edge AI tooling
• Hybrid working from our dog-friendly Shoreditch office
• Free gym membership via our co-working spaces
• Cycle-to-work scheme
• Regular team socials, events, and offsites!!
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Consumer Services

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