The roleThe Fraud Operations team is focused on conducting investigations to identify and mitigate high-risk behaviour to protect GoCardless from fraud risks. We have a duty to banking partners, regulators, schemes, merchants and their customers to review and monitor accounts and transactions with the utmost care.We’re looking for a Senior Fraud Investigations Analyst to help build out investigative excellence. You will conduct complex, forensic-level investigations across our Fraud and Financial Crime domains and deliver robust intelligence to key stakeholders.Working hours: Monday-Friday 9am - 6pm, and willingness to work on some public holidays.What excites youLeading and managing complex, high-priority and escalated investigations, ensuring thorough and timely resolutionProducing high-impact intelligence reports and strategic briefings for key stakeholders, translating findings into clear conclusions & actionable recommendationsServing as a subject-matter expert on fraud investigations and mentoring less experienced investigators, fostering their professional growth and ensuring high-quality output and operational excellence. You enjoy being the ‘go-to’ person in a teamMaintaining a thorough understanding of GoCardless products, policies and processes, and supporting new features and product launchesWorking in a global fraud team where you can share experiences and learn from other team members who come from a variety of industriesWorking in a high-growth environment where emerging risks and trends play a big part in our growthWhat excites usYou possess significant experience in conducting complex fraud investigations or financial crime analysis, ideally within a FinTech or payment services environmentYou have experience in using investigative tools and link analysis softwareYou have strong communication skills with an ability to strike the right tone with stakeholders, and can impart knowledge to your peersYou demonstrate exceptional reasoning and critical thinking skills, adept at dissecting complex financial data to distinguish legitimate activity from sophisticated illicit schemes.You possess a profound understanding of how new information impacts complex problem-solving, strategic decision-making, and the evolution of fraud prevention frameworksYou're driven by initiative and understand the impact of every decision you make on our merchantsYou have deep industry knowledge and enjoy continually learning and scanning for new threatsResults-focused: You can prioritise, organise, and show initiative and are willing to get the job doneYou have experience in team leadership, whether formal or informalBase salary range: €51,200 - €76,800 (gross).Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (€51,200 - €64,000) of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.The Good Stuff!Wellbeing: Dedicated support and medical cover to keep you healthy.Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period.Hybrid Working: Our hybrid model offers flexibility, with in-office days determined by your team.Equity: All permanently employed GeeCees get equity to share in our success.Parental leave: Tailored leave to support your life's great adventure.Time Off: Generous holidays, 3 volunteer days, and 4 wellness days annually.Diversity & InclusionWe’re building the payment network of the future, and to achieve our goal, we need a diverse team with a range of perspectives and experiences. As of July 2024, here’s where we stand:45% identify as women23% identify as Black, Asian, Mixed, or Other10% identify as LGBTQIA+9% identify as neurodiverse2% identify as disabledIf you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I ReportSustainability at GoCardlessWe’re committed to reducing our environmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition, we’re working towards a climate-positive future. Check out our sustainability action plan here. #J-18808-Ljbffr