Overview

This is a flagship operation at Heathrow with turnover of over £16 million+ annually, a team of around 120, and a high-profile, fast-paced environment. The Senior General Manager will maintain high standards while driving strong commercial performance.

Location

Heathrow (T3)

Responsibilities

• Lead and develop a large team across a 60/40 wet-to-dry split.
• Keep operations tight, service consistent, and the guest experience flawless, even at peak footfall.
• Drive revenue, manage costs, and make smart commercial decisions to keep the site at the top.
• Be hands-on, visible, and set the pace on the floor; this is not a desk job.
• Operate in an airport environment with early mornings, late finishes, and varied days.

The Person

• Experience running large, branded, high-volume venues (bars, pubs, or restaurants).
• Proven track record leading teams of 100+ in high-pressure, high-footfall environments.
• Commercially sharp and financially astute – comfortable handling big numbers and targets.
• Strong people manager – able to delegate, empower, and motivate.
• Passionate about hospitality and delivering a brilliant guest experience.
• Decisive and ambitious, with readiness to step up into bigger roles within the group (regional opportunities available).
• Must be able to pass Heathrow’s 5-year security checks (including overseas residency if applicable).
• Comfortable with the unique working patterns of airport operations.

Compensation

Base pay range: Direct message the job poster from COREcruitment Ltd

How to apply

For more information, please contact kate@corecruitment.com or click apply