Overview

At Retirement Villages Group, we're reimagining what it means to age well. We believe people should have choices that allow them to live independently, stay connected, and enjoy the things that matter most. With ambitious growth plans and bold vision, we're reshaping the future of retirement living in the UK. We're looking for an experienced and highly organised Senior HR Advisor to join our growing People Team and support our southern-based operational sites. This is a hands-on, varied generalist role with a strong focus on employee relations, policy implementation, and onboarding. You''ll act as a trusted HR partner to General Managers and operational teams - many of whom work out in our villages and benefit from extra support and coaching in foundational HR practices. From handling sensitive ER cases and coaching line managers, to rolling out consistent policies, contracts, and onboarding processes, you''ll be instrumental in embedding good HR practice across your region. This is a hybrid and flexible role, with around 2-3 days per week spent on-site or in our London office, and the rest working from home.

Key Responsibilities

• Provide hands-on HR support and coaching to managers, particularly around employee relations (sickness, disciplinary, grievance, performance).
• Lead the onboarding process for your region: creating contracts, ensuring Right to Work compliance, managing pre-employment checks, and supporting new starter inductions.
• Partner with managers on return-to-work interviews, flexible working requests, and family leave processes - often working "back to basics" with some of our frontline operational teams.
• Upskill, coach, and support General Managers and operational leaders through HR processes - focusing on capability-building and consistency.
• Roll out and embed company-wide HR policies and procedures, ensuring understanding and adoption across all levels.
• Work closely with our in-house recruiter to support screening, offers, and job descriptions for your sites.
• Build strong working relationships across your sites to become a visible and trusted HR advisor.
• Use data and insight to identify trends and develop action plans that support retention, engagement, and performance.
• Support the implementation and training of our new HRIS and reporting processes.
• Must live south of the M25, with the ability to travel to our villages and London office 2-3 days per week.

Qualifications / Requirements

• CIPD Level 5 qualified (or working towards) - highly desirable.
• Strong generalist HR experience, with a particular focus on employee relations and policy rollout.
• Comfortable supporting remote, operational teams, with experience translating HR policy into practical, easy-to-follow steps.
• Proven track record of coaching managers through processes like return to work, performance management, and onboarding.
• Hands-on, proactive, and comfortable owning HR delivery in your region.
• Excellent attention to detail - particularly around contracts, processes, and compliance (Right to Work, pre-employment checks).
• A confident communicator who can build relationships quickly and influence at all levels.
• Pragmatic, professional, and approachable - with the ability to flex your style depending on your audience.

Benefits / Why Join RVG

• Why Join RVG? Join a values-led organisation making a real difference to how people age well:
• Work in a flexible, supportive environment with autonomy and purpose
• Be part of a growing team, with the opportunity to shape HR delivery from the ground up
• Competitive salary and benefits package
• Hybrid working and a healthy work-life balance