Overview

Senior HR Business Partner (7072) role at Cromwell. Location: Hybrid (2-3 days per week) to support customer and operational needs; head office will be in Leicester with potential travel to other locations. Team Size: 8 reports (4x HRBP, 2x HR Advisors, 2x HR Admin).

Responsibilities

• Lead the operational HR team, including HR Business Partners, Advisers, and Administrators, to deliver comprehensive HR services.
• Act as a strategic partner to the leadership team and deputy to the HR Director, providing expert HR guidance to enhance organizational effectiveness.
• Collaborate with leaders, stakeholders, and HR colleagues to shape and deliver people plans and solutions aligned with business goals.
• As a member of the HR Leadership team, define, drive and implement HR strategy, fostering a great place to work culture.
• Strategic Partnering: Provide high-quality HR support to senior management, develop and implement HR strategies aligned with business objectives, and support decision-making.
• Performance and Talent Management: Foster a performance culture, implement talent management strategies including succession planning and career development, and identify development needs for high-performing teams.
• Engagement and Communication: Support engagement and communication activities, promote employee brand development, and encourage colleague adoption of core platforms.
• Change Management: Drive and support change management initiatives for smooth implementation of organizational changes.
• Employee Relations and HR Policies: Ensure compliance with legislative requirements, oversee employee relations, anticipate business challenges, and manage third-party legal relationships.
• HR Policies, Process, and Administration: Provide guidance to stakeholders, ensure HR policies are reviewed and compliant, and collaborate across HR for core processes like onboarding and payroll.
• Reporting and Continuous Improvement: Utilize HR metrics and analytics for strategy and decision-making, use insights for workforce trends, and continuously improve processes.
• Leadership and Management: Provide leadership for effective HR service delivery, support the HR leadership team, and deputize for the HR Director as needed.

Who We're Looking For – Experience, Knowledge, and Skills

• Demonstrable experience as a Senior HR Business Partner, HR Manager, or generalist within a fast-paced environment.
• Proven generalist HR knowledge with experience in talent development, employee engagement, organizational design, performance management, workforce, and succession planning.
• CIPD Level 7 qualified or relevant qualification within a specialist area.
• Strong strategic thinking and problem-solving capabilities.
• Previous experience leading and developing teams.
• Previous experience leading change management and organizational design projects.
• Employee relations experience, having successfully managed complex cases.
• Previous exposure to business planning and delivery of commercially focused KPIs.

Join us

Join a small, highly engaged team where every voice matters and our colleagues and customers are at the heart of everything we do. This is an exceptional opportunity for a Senior HRBP, or an ambitious professional looking to step into their first Head of HR role, to directly influence and help define our people strategy moving forward. If you're passionate about making a tangible impact in a supportive environment, this is the place for you.