Overview

The candidate will be responsible for configuring the product to meet client needs, managing key stakeholder relationships, and ensuring smooth delivery.

Responsibilities

• Lead and manage full-cycle software implementations, from pre-sales through to successful delivery
• Configure product features and workflows based on specific client requirements
• Own relationships with key stakeholders across client organisations, building trust and ensuring alignment throughout the project
• Collaborate with Professional Services, Client Services, and Product teams to deliver the full suite of our solutions
• Manage multiple implementation projects concurrently, monitoring timelines and mitigating delivery risks
• Partner with the Product team on internal feature design, sprint planning, and user testing
• Support clients post-implementation, ensuring adoption and identifying opportunities for enhancement
• Provide consultative input to Sales teams across Europe and the US during the pre-sales process

Qualifications

• 5+ years of demonstrable experience in software implementation, consulting, or project delivery roles
• Strong track record managing relationships with stakeholders at varying levels of seniority
• Ability to juggle multiple ongoing projects and manage competing priorities with minimal supervision
• Strong understanding of project management principles and delivery governance
• Exceptional organisational skills with a high attention to detail
• Ability to produce clear, concise, and client-ready documentation using MS Word, Excel, and PowerPoint
• Excellent communication skills, both written and verbal
• Familiarity with SaaS technologies and/or asset management is advantageous but not essential
• Experience facilitating client workshops and requirements‑gathering sessions is a bonus

Work Permissions: You must have the right to work in the United Kingdom.

We're working with a leading financial technology company that provides cloud-based (SaaS) solutions for commission management and research evaluation. Trusted by over 600 global investment firms, including top asset managers, hedge funds, and brokers, they're transforming how the industry manages research and commissions.

Benefits

• Salary of £80,000 - £100,000, depending on experience
• Hybrid working model based in Central London
• Work with leading global financial institutions in the investment industry
• Be part of a collaborative, supportive, and high-performing team
• Exposure to the full delivery lifecycle of cutting-edge SaaS technology
• Professional growth within a fast-paced, client-facing fintech environment