Location information: Coventry, West Midlands (England), CV1 2WT • Darlington, North East England, DL1 5QE • Manchester, North West England, M1 2WD • Sheffield, Yorkshire and the Humber, S1 2FJ • City of Westminster, London (region), SW1P 3BT Job Summary The Department for Education is seeking to recruit IT Infrastructure Engineers to work across multiple endeavours, predominantly in the Microsoft Azure public cloud. We continually seek new & innovative opportunities in our cloud estate for efficiencies, economies of scale and new value to users across established cloud computing platforms to make them better for users, increase value for money and reduce complexity. Responsibilities

Hosting environments and landing zone management: security, management, governance and automation of DfE’s centrally managed hosting environments and cloud landing zones, including design, build, operate and maintain core cloud computing IT infrastructure services, ensuring that they remain available, secure, performant and continue to meet requirements. Managed infrastructure service: build, operate & maintain cloud and on‑premises infrastructure resources for business applications, including updates and patching, back‑up & restore, security vulnerability management, capacity management, service optimisation, incident resolution, request fulfilment, service controls and asset management. Service improvement: develop new, and enhance existing IT infrastructure products, services or processes to simplify infrastructure, enhance security, improve reliability & performance, avoid costs, scale & expand, prevent legacy, meet new requirements, or address emergent problem statements. Build, operate and maintain Microsoft Azure infrastructure resources to ensure that they are integrated and delivered effectively. Respond to incidents and requests to identify and resolve issues preventing delivery. Automate the deployment and maintenance of cloud infrastructure resources. Advocate user‑centric, agile approaches which focus on rapid, effective delivery of high‑quality digital services. Work with and support third parties in providing infrastructure services. Work with technical architects to translate architectural designs into operations. Share knowledge of tools and techniques with the wider team and community, growing awareness, inclusivity and balance. Provide input into overall management – workforce, budget, technology roadmaps, projects and tasks. Oversee and provide management/support to Infrastructure Engineers on the team.

Security Vetting If you are successful, you must be prepared to undergo the Security Check (SC) clearance process. Please see the guidance here for further information. Note that there are specific residency and other requirements; please ensure you check these and your potential eligibility before applying. Essential Criteria

Experience of building, configuring, operating and maintaining infrastructure resources in Microsoft Azure environments such as IaaS, PaaS, SaaS, COTS software, tenants, management groups, subscriptions, identity & access, network topology and connectivity, certificate services, cryptographic key management, availability & performance monitoring, developer collaboration software, virtual desktop, virtual machines and update management. Experience of using automation techniques to configure services, automate processes and extract information, including Azure Automation, PowerShell, Azure CLI, JSON, Bicep, Terraform, Python and Ansible. Experience of administering security controls, options and configuration settings to protect cloud computing services and mitigate against security threats and vulnerabilities. Experience of breaking down IT infrastructure problems into component parts to identify and diagnose root causes; troubleshooting; and identifying problems across different technology areas. Experience of problem management techniques; adopting a proactive approach, e.g., through availability and performance monitoring, or reviewing historical incidents to spot patterns and trends, and working to eliminate the root cause before incidents arise in the first place.

Desirable Criteria

Microsoft Azure verified credentials, certification or qualifications. Experience of defining integration builds to combine IT infrastructure components to create a consolidated solution, and coordinating & testing build activities across systems. Experience of collaborating with, and conveying technical concepts to, both technical and non‑technical stakeholders. Understanding of the benefits of service levels and service frameworks and how to operate within them to deliver, operate and maintain IT infrastructure services. Experience of working with and applying design standards, methods and tools; and developing systems designs for review to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. Experience of reviewing requirements and specifications, defining test conditions and analysing and reporting test activities and results.

Desirable criteria will only be assessed at interview in the event of a tie break situation, to make an informed decision. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries Technology, Information and Internet #J-18808-Ljbffr