Overview

Senior Infrastructure Engineer - Digital Workplace

Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea

Salary: Up to £57,400 per annum

Vacancy Type: Permanent

The Role: DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Digital Workplace team designs, builds, and supports core end user devices and software with a focus on Digital Employee Experience, continuous improvement, robust security, and environmental sustainability. The team delivers highly automated, cloud-managed Microsoft and Apple ecosystems, modernising through platforms such as M365 and Copilot and integrating tools like Microsoft Intune, Autopilot, Defender for Endpoint, Apple Automated Device Enrolment, Platform SSO, and Netskope network security to provide secure, flexible digital environments for the workforce.

If you work in the Digital Workplace space and value an exciting, friendly, and healthy working environment; want to deliver a modern, high-quality digital experience; and make an impact on road safety and sustainability, they would love to hear from you.

Responsibilities

• Drive improvements to deliver new and updated core infrastructure services, according to business and user needs, based on clear evidence, to ensure maximum value is achieved from services
• Drive automation throughout the core infrastructure estate, adopting modern approaches, such as, Infrastructure as Code, where relevant
• Maintenance of core infrastructure services through:
• Identifying problems through analysis and proactively supporting resolution including documenting causes and remedies
• Identifying and implementing functional, performance and quality improvements to the core infrastructure estate

Skills and Qualifications

Essential qualifications/licenses:

• ITIL Foundation, if not currently held will work towards.

They are looking for someone who:

• Can engage and communicate with colleagues of all levels.
• Has the ability to present technical ideas and concepts in the language of the business and its users.
• Has highly developed problem solving and analytical skills, with the ability to translate user and business needs into practical, appropriate technical solutions.
• Can embrace new technologies to deliver the right solution.

Benefits

• Being part of their brilliant Civil Service means you will have access to a wide range of fantastic benefits:
• Employer pension contribution of 28.97% of your salary.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all of their colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where they encourage a great work-life balance.

To Apply

If you feel you are a suitable candidate and would like to work for the DVSA, please proceed through the following link to be redirected to their website to complete your application.

https://www.civilservicejobs.service.gov.uk/csr/index.cgi?SID=b3duZXJ0eXBlPWZhaXImcGFnZWFjdGlvbj12aWV3dmFjYnlqb2JsaXN0JmpvYmxpc3Rfdmlld192YWM9MTk2ODU1NSZvd25lcj01MDcwMDAwJnVzZXJzZWFyY2hjb250ZXh0PTE0OTE5Njg4MSZwYWdlY2xhc3M9Sm9icyZzZWFyY2hwYWdlPTEmc2VhcmNoc29ydD1zY29yZSZyZXFzaWc9MTc1Njg5MDc3Ni1mYWY4NjhmNGEwYTIyNGJmNGVlMjYwMzgwMWQxZjFmNWU0MDc3NGUy