Senior / Lead Solution Manager for GenAI in Banking

We are seeking a curious, hands-on, and tech-savvy individual to join our dynamic global team as a Senior or Lead Solution Manager. In this role, you will work at the intersection of business and AI technology: identifying opportunities, shaping AI-enabled use cases, and driving implementation within core banking processes like accounts, lending, and payments. You will primarily work with senior business and product stakeholders and with technical teams (AI engineers, architects, developers), understanding business needs, deriving requirements and translating them into business and technical designs.

Success in this role requires hands-on experience and strong knowledge of current (Gen-) AI technologies and methods (e.g., RAG) and a clear understanding of how AI can create business value in the banking industry. You should have a basic understanding of IT architectures (ideally incl. SAP) and be able to apply it to the banking industry, enabling you to collaborate effectively with technical teams and translate business requirements into solution concepts.

You will be part of a cross-functional, international team that is closely aligned with our customers, as we are building solutions together with them. Communication, collaboration, and flexibility are key. Remote work is fully supported, with access to SAP Fioneer offices in multiple major cities if preferred.

Responsibilities

• Work with business and technology leaders to identify opportunities for AI-based innovation for core banking processes across accounts, deposits, lending, and payments
• Gather, structure, and prioritize both business and technical requirements for AI use cases, ensuring alignment with customer value and operational feasibility
• Translate business goals into technical requirements and solution designs, collaborating closely with AI specialists and core banking teams
• Take hands-on ownership in configuring AI models, designing prompts, and applying best practices in prompt engineering to deliver usable outputs
• Create and run solution demos, build prototypes, and advance them into standard enhancements, ensuring usability, business impact, and user adoption
• Lead workshops and facilitate collaborative working sessions with cross-functional teams and customers
• Act as a strong communicator and connector between business and technical experts

Requirements

• 5+ years of experience as a Business or Technology Analyst, Consultant, Product Owner, or in a similar hybrid role — ideally within banking or financial services
• Hands-on experience with AI-related solutions and/or innovation initiatives, including practical involvement in AI model configuration, prompt engineering, data interaction, and working with development teams
• Understanding of core banking processes (accounts, lending, deposits, payments) is preferred
• Familiarity with banking system landscapes and architecture; SAP Fioneer Core Banking systems experience is a strong plus
• Strong business acumen and ability to link technology and AI capabilities to concrete business outcomes
• Excellent communication skills; comfortable engaging with both business leaders and technical teams
• Team player in a fast-paced, global environment
• Fluent in English; German language skills are a plus
• Adaptable, self-driven, with a passion for innovation

Benefits

You will collaborate with some of the brightest minds on an ambitious project to shape the evolving financial sector. You will enjoy a blend of startup agility and the stability of an established organization, with a flexible work environment that encourages creativity and innovation.

We offer competitive compensation and opportunities for progression, with a comprehensive benefits package including pension provisions, health and wellbeing support, mobility options, and perks such as rewards, meal programs, jubilee recognition, and relocation reimbursement.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Banking and Financial Services
• Technology