Senior Manager, Bank Relationships page is loaded

Senior Manager, Bank Relationships

Company Description

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

Job Description

We are seeking a highly motivated and experienced Head of Bank Relationships to lead our growing Banking Relationships team, reporting into the Group Treasurer. This critical role is responsible for defining and executing our global bank partnership strategy, driving key banking relationships, and ensuring seamless banking operations across the organisation. As the Head of Bank Relationships, you will lead a team overseeing all aspects of our interactions with banks, including business development, relationship management, and services functions.

About You

You're a seasoned professional with a strong track record in the financial services sector, particularly adept at navigating the complexities of global banking relationships. You thrive in a dynamic, fast-paced environment and are ready to lead a critical function.

• Exceptional Relationship Builder: You possess a natural ability to cultivate and maintain robust relationships with senior bankers and internal stakeholders across all markets.

• Strategic & Influential Communicator: Your communication skills are exemplary, allowing you to articulate complex strategies, negotiate effectively, and influence outcomes at all levels, both internally and externally.

• Proactive & Solutions-Oriented Leader: You approach challenges with a "can-do" attitude, demonstrating strong business acumen, a proactive mindset, and the ability to effectively prioritise and manage significant workloads while leading your team.

• Deep Financial Infrastructure Expertise: You bring extensive experience in cash and treasury management services, complemented by a comprehensive understanding of payments clearing systems and the intricacies of correspondent banking.

• Onboarding & Regulatory Acumen: You have a thorough understanding of bank account opening and onboarding processes, including deep knowledge of KYC and EDD approvals.

• Fintech Forward-Thinker: You have direct experience in a fintech role or significant exposure to the fintech industry, enabling you to identify innovative banking solutions and integrate them into our strategic framework.

Key Responsibilities:

• Define and drive the global bank strategy , identifying opportunities for growth, efficiency, and enhanced financial services.

• Build and maintain strong, strategic relationships with banking partners globally, serving as their primary point of contact.

• Lead the coordination and triage of all bank requirements and requests across the broader Checkout organization, including treasury, finance, product, risk, compliance legal and commercial needs.

• Act as the primary point of contact for internal teams, providing expert guidance and support for their bank-related requirements.

• Advise internal stakeholders on bank partnerships, risk appetite, regulatory requirements, and relevant bank product offerings.

• Execute and implement bank partnership strategy changes , ensuring alignment with organizational goals.

• Drive key banking initiatives and requirements in collaboration with the Group CFO and Group Treasurer.

• Lead in establishing and onboarding new banking partnerships to support our ongoing geographic expansion.

• Own the banking infrastructure fees budget including the accurate forecasting of the budget and the negotiation of fees agreements with all bank partners, looking for opportunities to minimise costs in a fast growth environment.

• Manage a team of 5 across London and Singapore covering global, regional and local bank relationships.

Bring all of you to work

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram