Overview

JOB TITLE: Senior Manager, CIB Markets Controls Optimisation

LOCATION(S): Birmingham / Edinburgh / London

HOURS: Full-Time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

END DATE: Tuesday 23 September 2025

Salary: From £83,000+ (dependent on experience & location)

Flexible Working Options

Hybrid Working, Job Share

We support flexible working – click here for more information on flexible working options

About This Opportunity

The Senior Manager, CIB Markets Controls Optimisation works with our Markets Operations, Markets Platform and Trade Surveillance teams, sat in the COO function to mitigate and control risks in accordance with risk appetite:

1. Markets Operations — support Markets products for our Corporate & Institutional Banking (CIB), Business & Commercial Banking and Group Corporate Treasury divisions enabling clients to trade markets products, providing advisory support and ensuring successful settlements.
2. Trade Surveillance — are a team within CIB CCO and provide Surveillance oversight to market facing activity.
3. Markets Platform — support the CIB Markets business.

Key Accountabilities

• Analyse, investigate and evaluate the control environment, providing insight and support to the implementation of the first line of defence model

• Challenge and advise partners on how to mitigate and control risks in accordance with the risk appetite

• Lead a team of control management professionals, who support the design, optimisation, process mapping, testing and monitoring of the control environment.

• Deputises for senior colleagues as required

• Embed control by design and advance control automation and preventative metrics

• Support robust risk management in alignment with the Group’s Enterprise Risk Management Framework (ERMF)

• Support in finding opportunities to simplify, optimise, and automate controls using innovative technology (for example AI). Assess the effectiveness of controls and create insights with new indicators and data analysis

• Triage continuous improvement opportunities for controls, ensuring the correct investment channels are pursued

• Liaise with Platforms to ensure changes delivered into CIB, are robustly challenged, with enduring controls considered

• Support in achieving strategic goals and delivering faster, more efficient services for our customers

What You’ll Need

• Strategic Innovation & Improvement – Capability to anticipate future control needs, initiate and implement new business practices, and contribute to significant change programmes.

• Data-Driven Insight – Ability to assess control effectiveness using data and indicators, and provide recommendations that influence short- and long-term outcomes.

• Risk and Control Implementation – Proven experience in managing risk and control processes, including end-to-end mapping, policy implementation, and applying methodologies such as Control by Design (CbD).

• Group and Risk Frameworks – Understanding of Group-wide risk frameworks and governance structures, and how they apply to operational and non-financial risk management.

• CIB Non-Financial Risk Knowledge – Familiarity with risks such as transaction processing, conduct, economic crime, data, resilience, and third-party exposure.

• Leadership – Proven ability to inspire and lead teams towards strategic goals.

• Stakeholder Engagement – Strong communication and influencing skills, with experience collaborating across teams to deliver change and improve customer outcomes.

• Agile and Adaptive Working – Comfortable operating in agile environments, promoting transformation and managing ambiguity in regulated settings.

About Working For Us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

Benefits

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.