Senior Manager, Customer Marketing
New Yesterday
Join to apply for the Senior Manager, Customer Marketing role at Nexxen.
Location: London, England, United Kingdom.
Company Overview
Flexible advertising, unified by data. Nexxen empowers advertisers, agencies, publishers and broadcasters around the world to utilize data and advanced TV in the ways that are most meaningful to them. Our flexible and unified technology stack comprises a demand-side platform ("DSP") and supply-side platform ("SSP"), with the Nexxen Data Platform at its core.
Why Join the Nexxen Team?
With a global footprint, you can be part of a team that transforms advertising through our creative, flexible, and unified solutions. Employees hustle, commit, and dedicate themselves to pillars that make up the Nexxen Way – the 3Cs: Customer Centric, Curious Mindset, Collaborative with No Ego.
Important Notice from Nexxen: Your Safety Matters
At Nexxen, we care about the well-being of our current and future employees. We are aware of the growing number of online scams and fraudulent job postings, and we urge all job seekers to remain vigilant. Please be advised that Nexxen will never request payment as a condition of employment, offer positions that require you to invest in vague or dubious financial schemes, or promote roles that resemble get‑rich‑quick opportunities. If you receive a suspicious message claiming to be from Nexxen or encounter a questionable job posting associated with our name, please contact us at infosec@nexxen.com to verify its legitimacy. Your trust is important to us. Stay safe and informed.
Key Responsibilities
- RFI responses and RFP proposal development
- Lead the end‑to‑end RFP/RFI process—partnering with sales, product, marketing, and solutions engineering to craft tailored, high‑quality responses that clearly articulate differentiation for high‑value opportunities.
- Ensure that proposal responses reflect Nexxen's value proposition, capabilities, and differentiation, helping the sales team secure new business and strengthen customer relationships.
- Work with cross‑functional teams including sales leadership, marketing, creative, and research teams to gather necessary information and ensure alignment on RFP content.
- Oversee a standardized process and template for EMEA RFP responses to ensure consistency, accuracy, and timeliness across all submissions.
- Own and maintain the EMEA RFP response library, ensuring consistent voice, updated messaging, and the latest product capabilities.
- Track RFP performance metrics (win rate, response time, stakeholder feedback) to continuously refine processes and materials.
Create actionable media activation packages
- Translate complex ad tech offerings into clear, persuasive narratives aligned with client priorities and industry trends.
- Create sales insights decks, one‑pagers, and talk tracks that support proactive selling and competitive positioning around key moments, holidays and tentpole events.
Customer meeting strategy and support
- Translate data findings into compelling insights, visualizations, and narratives that arm sales teams with persuasive talking points.
- Design and refine compelling pitch decks, wrap reports, and business review presentations that resonate with clients, driving engagement and influencing buying decisions for existing customers.
- Work with marketing and product teams to ensure that these presentations are aligned with current messaging, product features, and market trends.
- Analyze pitch effectiveness, gather feedback from the sales team, and continuously iterate on presentation materials to enhance impact.
Qualifications
- Experience: 5‑7 years in new business development, sales enablement, sales operations, client services, product marketing or a related field. Experience in B2B sales, SaaS, or ad tech industries is highly preferred.
- Sales Knowledge: Deep understanding of sales processes, methodologies, and technologies, including CRM systems (e.g., Salesforce, HubSpot), sales enablement tools (e.g., Yesware), and proposal management software.
- RFP Expertise: Experience in creating and managing RFPs, with a focus on creating compelling proposals that win new business.
- Communication Skills: Exceptional written and verbal communication skills, with the ability to craft clear, persuasive messaging for both internal and external audiences. PowerPoint design skills a plus.
- Analytical Mindset: Strong data‑driven approach to decision‑making, with the ability to analyze sales performance and optimize strategies based on insights.
Benefits
- Hybrid working with 3 days in the office and the remaining 2 remote
- Summer Fridays – leave at 3 pm to start your weekend early in Summer
- Private healthcare for you and your family
- 25 days’ paid leave
- Regular company events
- Pensions, phone allowance, and a company laptop
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Marketing and Sales
Industries: Advertising Services
- Location:
- Greater London
- Salary:
- £80,000 - £100,000
- Job Type:
- FullTime
- Category:
- Marketing & Media
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