Overview

Join to apply for the Senior Manager of Monitoring & Triage role at RBC.

What is the Opportunity? Joining a world-class Global Security Operations Center (GSOC) as a Sr. Manager of Monitoring & Triage for the United Kingdom presents an exciting and challenging opportunity to lead at the forefront of cybersecurity operations. This role is central to ensuring the security and resilience of the organization's critical assets and data, making it a pivotal position in RBC’s overall threat management framework. The successful candidate will contribute meaningfully to the evolving field of cybersecurity, providing protection at a global scale while driving innovation and excellence in triage and threat management. This role partners with Global Security Leadership/Executives and Business lines to monitor, analyze and triage security incidents. Joining a world-class SOC as a Sr. Manager of Monitoring & Triage is more than a job—it’s an opportunity to safeguard RBC from the emerging threat landscape.

Responsibilities

• Continuously develop a high-performance technical monitoring team, coordinate the monitoring of event lifecycle, develop and maintain workflows and processes for security event detection, and participate in reducing security risks in the organization.
• Provide first-line supervision of direct report employees in the Triage team, maintaining performance tracking and training plans.
• Manage workload and priorities of the team, ensuring urgent events are addressed as a priority.
• Provide 7/24/365 support for urgent security issues.
• Oversee the triage of security events, promptly escalating high-severity alerts to the Incident Response team and management where appropriate; continuously reduce false positives within the monitoring workflow.
• Develop and maintain monitoring processes and procedures in a changing environment to ensure operational efficiencies.
• Adjust priorities quickly based on the threat landscape and leverage the best resources and tools for accurate detection.
• Develop and maintain lines of communication with Global Security leadership.
• Provide guidance to the Triage team in alert management and coordinate with Detection Engineering and Defensive Threat Operations Teams to implement new monitoring capabilities and automate responses for high-fidelity detections.

Qualifications

Must-have

• Extensive experience in Triage, Incident Response or Crisis Management.
• Demonstrated ability to lead and influence through expertise, relationship building, and value delivery.
• Ability to work in a complex, fast-paced and rapidly changing business environment.
• Thorough understanding of SIEM technology and security controls (Firewalls, Proxies, IDS/IPS, WAF, NDR/EDR).
• Experience with Security Orchestration, Automation and Response (SOAR) products.
• Leads by example by embracing RBC values (service, teamwork, responsibility, diversity, integrity) and ensuring employees are motivated to make decisions in the best interests of RBC and our clients.
• Outstanding interpersonal and leadership skills, with the ability to mentor and lead teams.
• Ability to interact effectively with stakeholders, auditors and build relationships across a large organization.
• Understand RBC vision and support targeted behaviors that contribute to RBC goals.
• Detail-oriented, operationally savvy, and action-oriented with a drive for continual improvement.

• Nice-to-have
• Bachelor’s Degree in IT or related disciplines or relevant experience.
• Industry-recognized certifications (CISSP, GCIA, GCIH, GREM, GCFA).
• Experience in a large, global financial services company.

What is in it for you?

We thrive on the challenge to be our best—progressive thinking to grow and work together to deliver trusted advice to help our clients thrive and communities prosper. We value and support our colleagues, encourage potential, and strive for mutual success.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and opportunities
• Opportunities to work with top professionals in the field
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, high-performing team
• A world-class training program in financial services
• Flexible working options fully supported

Agency Notice

RBC Group does not accept agency resumes. Do not forward resumes to RBC employees or locations. RBC pays agency fees only when there is a prior agreement and does not pay for unsolicited resumes. Contact Recruitment for details.

Job Details

• Address: 100 BISHOPSGATE, LONDON
• City: London
• Country: United Kingdom
• Work hours/week: 35
• Employment Type: Full time
• Platform: TECHNOLOGY AND OPERATIONS
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2025-09-01
• Application Deadline: 2025-09-15

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace with diverse perspectives is core to growth. We strive to foster a workplace based on respect, belonging and opportunity for all.