Overview

We have an exciting 12 month FTC opportunity for a Senior Manager - People Operations at 9fin. You will join the People team and partner with the Head of People and Directors to create a seamless employee experience across our growing, multi-jurisdictional workforce.

9fin is expanding rapidly and aims to build robust people operations to support hyper-growth while maintaining a best-in-class employee experience.

Responsibilities

• Onboarding & Offboarding: Continuously improve onboarding/offboarding processes to reflect a positive candidate and employee experience, optimise workflows, enable cross-functional collaboration, and enhance the employee journey.
• HR Tech Stack: Own and optimise the HR technology stack (HiBob, Lattice, Figures, Ledgy) to drive efficiency, accuracy, and a superior employee experience. Identify opportunities for AI, automation and integration to streamline workflows and reporting.
• Benefits Review: Lead regular review and optimisation of benefits across jurisdictions to ensure competitiveness, compliance, and alignment with employee needs. Manage relationships with benefits providers and oversee enrollment processes.
• Global Workforce Management: Develop and manage global workforce strategy, oversee Employer of Record relationships, visa processes, and establish compliant global mobility policies.
• Reward: Review salary benchmarking processes, advise on equity strategy, and own equity granting and offboarding from a people perspective.
• Policy Management: Develop, implement, and maintain a suite of HR policies and procedures that are legally compliant, scalable, and aligned with company values and growth.
• Data Integrity and Reporting: Ensure data integrity across HR systems, develop key metrics, and use data to enhance people offering and decision-making.
• Employment Law: Stay abreast of evolving employment laws and best practices across relevant jurisdictions.
• Project Work: Support wider people and operations team projects as needed.

About You

• Significant senior-level experience in People Operations with a track record of building and scaling functions in rapidly growing, multi-jurisdictional organisations.
• Experience of People Ops and benefits administration in the UK and the US.
• Deep expertise in leveraging HR technology platforms (HiBob, Lattice, Figures, Ledgy) to automate processes and enhance the employee experience.
• Strong understanding of global workforce management, including EOR relationships, visa processes, and international HR policies.
• Ability to develop and implement comprehensive, legally compliant HR policies and procedures.
• Strategic mindset with the ability to translate business objectives into effective people operations strategies.
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong analytical and problem-solving abilities with a data-driven approach.
• Proactive, results-oriented attitude with a focus on creating a positive, high-performing work environment.
• Experience working in a fast-paced, dynamic environment.

Benefits

• Competitive salary benchmarked at the 75th-95th percentile
• Holidays: 25 days per year plus local public holidays
• Learning & development budget
• Private healthcare
• Pension scheme
• Team socials and company events
• Personal tech budget for laptops and kit
• Generous parental leave
• Hybrid working environment

Note from the hiring manager

“Ready to be at the heart of one of Europe’s fastest growing scale-ups? As 9fin’s first dedicated Global People Operations Manager, you’ll shape our employee experience at scale. This is a unique chance to tackle exciting projects and grow with the team. If you’re passionate about People Ops and the employee journey, I’d love to hear from you!” - Liz Bell - Head of People

9fin is an equal opportunities employer

At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential. If your experience doesn’t perfectly align with the job description, we encourage you to apply anyway.