Senior Manager-Data Analytics – American Express

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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviours, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

• Create, manage and enhance data orchestration systems for KYC processes
• Develop and enhance leadership reporting/dashboards documenting project progress
• Partner closely with Data and Technology teams to build, test & implement the capabilities required across all stages of the KYC remediation, keeping all partners accountable
• Thinking creatively and strategically to identify and drive project enhancements
• Clearly and effectively communicate project status to all stakeholders, from the day-to-day contributors to senior leadership

Minimum Qualifications

• A proven understanding of business functions such as Global Commercial Services, Customer Servicing, Technologies
• KYC / AML experience
• Strong proficiency in SQL
• Exceptional MS Excel proficiency
• Strong problem-solving ability - translating raw data into meaningful insights
• Proactive, flexible, strategic, highly organized, and eager to take full ownership of their work
• Ability to work with ambiguity and see the big picture with a close eye on the details
• Proven project management experience with a close attention to detail
• Strong professional presence and interpersonal skills with an ability to collaborate and influence

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Benefits

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.