The responsibilities of the role include but are not limited to:

Responsibilities

• Provide comprehensive administrative to the AMHT.
• Manage all aspects of Doctors Outpatient Clinics - booking, rearranging, outgoing of appointments and ensuring all electronic databases are appropriately updated.
• Receive telephone calls using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate manner. This may include highly sensitive information such as emergency calls, and calls from distressed patients or relatives, etc.
• Ensure the Trust's activity databases are up to date and that all clinical data is entered accordingly.
• Ensure that client related documentation is entered onto databases for all patients within the team caseload in a timely manner.

We are looking for a well‑organised individual with a keen eye for detail, to join our team as a Senior Mental Health Administrator.

The Adult Mental Health Team, forming part of Oxford Health NHS Trust, based in the heart of Oxford City, are keen to hear from individuals who are interested in joining a team dedicated to supporting Doctors and other medical staff who provide support to Adults of working age experiencing Mental Health issues.

This is a special administrative role, which can be demanding, challenging and requires skill to handle all contacts with confidence, compassion, patience and professionalism. It sits within a larger team that is extremely supportive and together we all make a real difference in the community. In return, you will receive support and development from the team and the Trust itself, such as continuing professional development, opportunity to undertake apprenticeships, yearly appraisals, etc.

Supporting everyone with their mental health has always been important to us but, never more so than now. This post will be full‑time, Monday to Friday 9:00 to 17:00. You will be based at the Warneford Hospital working within one of our three sub‑teams. Parking is currently available for staff. So, if you have administration experience and are interested in working in a Mental Health setting, this could be the opportunity for you and the team member we are looking for!

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Benefits

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team