Overview

Senior National Account Manager - Retail at Kraft Heinz. Join to apply for the Senior National Account Manager - Retail role at Kraft Heinz.

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We have an excellent opportunity available for you to grow your career and make a difference at Kraft Heinz! As the Senior National Account Manager, you will be responsible for managing our external relationships, leading cross-functional teams of internal stakeholders, and growing the business within our core categories. You will be working in partnership with Retail Customers to grow the category and drive our business.

Responsibilities

• Full P&L ownership of a Heinz category within a Retail Customer with key delivery of top-line sales and profit for your category.
• Managing relationships and building long-term partnerships with internal and external stakeholders.
• Implementation of Kraft Heinz innovation projects & execution of in-store activation including the selling, negotiation and execution of all new products, concepts and commercial propositions.
• Ensure delivery of the Kraft Heinz financial KPIs of sales, profit, availability and forecasting through a joint business plan and collaborative forecasting.
• Management of the joint business plan or terms detailing specific objectives, strategies and tactics to deliver the defined business objectives.
• Responsible for the forecasting of the accounts utilizing sales data and market intelligence, to provide the business with a timely and accurate financial forecast.

Qualifications

• Proven experience in customer relationship management; ability to sell commercial propositions with sound negotiation skills.
• Proven track record of problem solving, entrepreneurial mindset, and a sense of urgency.
• Strong interpersonal skills and credibility to build relationships between external customers and internal functions; ability to communicate, present and influence; customer-centric focus to identify opportunities and translate activity into executable plans.
• Commercial and financial awareness with the judgment to identify and make commercial decisions under pressure.
• Highly organized with good planning skills and the ability to manage projects across different categories and functions.
• Ideally a Bachelor’s degree or equivalent.

Professional Attributes

• Communication: ability to simplify complex messages and work with senior management.
• Proactive: self-starter with resilience in the face of resistance.
• Analytical: data-driven approach to solution development.
• Result-driven: ownership to achieve team and company goals.
• Teamwork: collaborative mindset with flexibility in roles.
• Project Management: end-to-end project oversight, risk management, and continuous improvement.

What We Offer You

• An ambitious employer with an industry-recognised career development pathway.
• A meritocratic, pay-for-performance approach.
• A fun, collaborative office culture with regular events and socials.
• An active network of Business Resource Groups promoting education, celebration, and allyship.
• Flexible and hybrid working approach, including ability to work from abroad.
• Family-friendly benefits including market-leading parental leave and sponsored nursery scheme.
• Employee discount on Heinz products.

Wellbeing

• Private medical cover & Digital GP.
• Comprehensive Life Assurance & Group Income Protection.
• Exclusive gym discounts & cycle to work scheme.
• Premium Calm App membership.
• A range of sports teams & clubs.
• 3 volunteering days per year.

Location: London - The Shard

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Manufacturing

Industries

• Food and Beverage Services, Manufacturing, and Food and Beverage Manufacturing

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