Overview

We’re working with a leading branded and own-label FMCG business within the chilled food category, looking to appoint a Senior National Account Manager / National Account Manager to take ownership of the Sainsbury’s and Waitrose accounts. Location: South London (Hybrid). This is a pivotal role within the commercial team, offering the opportunity to shape and deliver joint business plans across a diverse branded and own-label portfolio. You’ll be responsible for driving profitable growth, managing key customer relationships, and leading account planning and execution across multiple product ranges.

Key Responsibilities

• Develop, negotiate, and deliver profitable joint business plans with Sainsbury’s and Waitrose.
• Manage forecasting, financial planning, and delivery of commercial KPIs across branded and own-label ranges.
• Lead customer projects, building relationships to secure sales, distribution, and NPD opportunities.
• Collaborate cross-functionally with Supply Chain, Marketing, Finance, and Category teams to deliver customer-focused solutions.
• Provide coaching and development to a direct report (NAE).
• Monitor customer performance across sales, promotions, forecasting, and investment spend.

KPIs

• Delivery of volume, net sales, profit, and distribution targets.
• Accurate forecasting, promotional planning, and financial administration.
• Development and execution of effective joint business plans.
• Strong customer engagement and category leadership.

Key Requirements

• Minimum 2 years’ full P&L responsibility, ideally with experience managing at least one of the Top 4 UK grocers.
• Strong commercial acumen with proven sales, negotiation, and influencing skills.
• Analytical mindset with the ability to balance detail with wider strategic thinking.
• Experience managing and developing direct reports is highly advantageous.
• FMCG experience within chilled or short shelf-life categories preferred.
• Highly motivated, results-focused, and comfortable working both independently and within cross-functional teams.

What’s on Offer

This is an exciting opportunity to join a growing, fast-paced FMCG business with a strong branded and own-label presence in the UK retail market. You’ll gain exposure to high-profile accounts, play a key role in shaping customer strategy, and develop your leadership skills in a collaborative and supportive environment.

Job details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales, Strategy/Planning, and Business Development
• Industries: Food and Beverage Services, Food and Beverage Retail, and Wholesale Food and Beverage