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Role Details

Salary - Competitive Salary

Work Type - Hybrid

Job Location – Liverpool, Merseyside

Role Type - Permanent

Employment Type - Full Time

Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Car cash allowance - £7,500
• Up to 35% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes
  
  

• Lead and inspire the area business team, developing a high-performing, inclusive culture that reflects our values and enhances United Utilities reputation.
• Translate the corporate strategy into a clear county-level business plan and budget, including active sponsorship of major business change projects.
• Lead all aspects of asset planning, operational delivery and maintenance across Merseyside to optimise cost, quality and risk.
• Sponsor key capital interventions and drive improvement in asset performance and value to customers.
• Contribute to regulatory submissions, including price review.
• Build and manage strong operational relationships with internal teams and external suppliers, ensuring timely responses to events and incidents.
• Champion health, safety and wellbeing in the Home Safe and well programme.
• Establish and maintain a strong governance framework covering operational risk, security compliance contingency and business continuity.
  
  

• Educated to degree level or equivalent ideally supported by a relevant professional qualification or post-graduate accreditation.
• Extensive experience in leading and managing an operational business function, with a demonstrable track record of strategic planning, budgetary control, resource management, and overall business performance management.
• A proven track record in planning and managing the investment and operational needs of a complex, technically driven asset base, with a focus on delivering improvements in customer service, quality, efficiency and cost effectiveness.
• Significant leadership and people management capability with a proven ability to translate corporate strategy into departmental business plans and budgets, drive performance, and build high-performing, inclusive teams.
• Strong delivery experience with the ability to execute complex plans and drive continuous improvement across diverse operations.
• Strong commercial acumen ideally gained through managing large-scale contracts or working in partnership with third-party suppliers.
• Resilience and the ability to perform under pressure maintaining focus, clarity and judgement while handling the demands of a significant operational leadership role.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Utilities

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