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Recruitment Business Partner @ Delt Shared Services Ltd | Inclusive Mindset

Senior Payroll Administrator

Location: Plymouth/Hybrid – expectation to be office based approx. 2 days per week

Contract Type: Permanent, Full-time (37 hours per week)

About the Role

We’re looking for an experienced Senior Payroll Administrator to play a key role in delivering a high-quality payroll service for a diverse range of customers, including NHS, Teachers, Local Government, and third sector organisations. Supporting circa 8,500 employees through our Payroll Bureau, you will ensure payroll is accurate, timely, and compliant with all relevant regulations, while providing excellent customer service.

This role is ideal for someone who enjoys both hands-on payroll work and providing technical guidance to colleagues, with a strong eye for process improvement and detail.

What you’ll be doing

• Supporting a team of Payroll Administrators to deliver payroll services for internal and external customers.
• Ensuring payments are processed accurately, on time, and in line with legislation, policies, and conditions of service.
• Managing complex payroll processes including new starters, leavers, variations to pay, absences, and deductions.
• Assisting with validation, reconciliation, and end-of-period routines.
• Providing advice on complex payroll and legislative issues to colleagues and customers.
• Documenting payroll processes and delivering training to team members.
• Identifying opportunities for continuous improvement in payroll systems and processes.
• Maintaining confidentiality and compliance with data protection regulations.

What we’re looking for

• Certificate in Payroll Administration (e.g., CIPP Payroll Technician Certificate) or equivalent experience at supervisory level.
• Strong knowledge of statutory pay-related legislation, pension contributions, and employee terms and conditions.
• Experience of technology-enabled HR and payroll systems.
• Excellent attention to detail, organisation, and communication skills.
• Commitment to continuous professional development.

Why Join Delt?

Delt exists to make a difference. We’re owned by the public sector but operate with a private sector mindset - agile, efficient, and impact-driven. Everything we do helps to support vital public services across the Southwest. If you want a role where your work truly matters, Delt could be the place for you.

Benefits include -

• Generous holiday allowance of 25 days plus bank holidays

• Up to 12 Flex Leave days a year

• Matched contribution pension scheme up to 10% of salary

• Life assurance scheme

• Opportunities to buy and sell leave

• Employee shopping savings portal

Deadline for applications: Applications will be considered on a rolling basis, so please apply early. We reserve the right to withdraw this vacancy as suitable candidates are identified.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology, Finance, and Human Resources

• Industries

  IT Services and IT Consulting

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