Senior Payroll Administrator

Location: Newcastle

Employment Type: Permanent, Full Time

Grade: Senior Associate

Hybrid Working

REQ003048

About XPS Group:

XPS Group is a prominent UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.

About the Role:

We are seeking a Senior Payroll Administrator to join our award-winning pensions administration business, on a hybrid basis. XPS puts scheme members at the heart of everything they do. Our services include scheme administration, first-time outsourcing, member communications, and scam protection.

Key Responsibilities:

• Take responsibility for completing payroll processes related to data entry tasks and activities, working effectively in a team.
• Gather data from various sources and carry out data entry and basic analysis activities.
• Perform standard and non-standard payroll tasks autonomously and in a timely manner.
• Communicate clearly with Pension Administration team members regarding payroll and pensioner queries.
• Support senior colleagues with payroll projects and business development activities.
• Assist in training and mentoring less experienced team members, checking their work for accuracy.
• Identify errors and escalate issues as appropriate.
• Proactively take ownership of tasks and ensure their completion.

Qualifications and Experience:

• Considerable experience in a payroll environment.
• Experience in end-to-end payroll processing, including RTI and BACS submissions.
• Ability to handle high volumes of work.
• Excellent attention to detail.
• Ability to manage workload independently and meet deadlines.
• Proficiency in manual calculations.
• Good knowledge of payroll legislation.
• Excellent customer service skills and experience handling calls.
• Strong communication skills.
• Flexible approach to work.
• Experience in training and mentoring colleagues.

Qualifications:

• Strong GCSEs in Maths and English (minimum grade C/4).
• Desirable: Experience using Resource Link, good knowledge of Microsoft Word and Excel, professional payroll qualification.

Additional Information:

Employment is conditional upon DBS checks, references, credit checks, and right to work in the UK. XPS Group does not sponsor employees.

What We Offer:

Competitive salary, discretionary bonus, 25 days' holiday, pension matching, healthcare, life assurance, retailer discounts, flexible benefits, employee assistance, digital GP, paid volunteer days, and referral bonuses.

How to Apply:

Submit applications via our website or contact recruitment@xpsgroup.com.

Equal Opportunity:

XPS Group is committed to diversity and inclusion, welcoming all candidates regardless of sex, race, disability, sexual orientation, religion, or belief. We are a Disability Confident employer.