Senior Peoplesoft Payroll Functional Support Consultant

Version 1 Belfast, Northern Ireland, United Kingdom

Senior Peoplesoft Payroll Functional Support Consultant

Version 1 Belfast, Northern Ireland, United Kingdom

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Version 1

Company Description

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1.

We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023.

As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally.

• UK & Ireland’s premier Oracle, Microsoft & AWS partner
• Market leader in Oracle ERP and Cloud Applications
• Consulting, implementation, and support services
• 3200+strong, €347m/£302m revenue business
• ERP Partner of the Year &10 years as GPTW to work in Ireland & UK
  
  

• Use your specialist knowledge to deliver impactful payroll solutions to enterprise clients
• Step into a trusted SDM position, building long-term customer relationships
• Work with a company that’s a certified Great Place to Work 10 years running
• Be part of a business that values growth, learning, and putting its people first
  
  

• Lead functional support for key PeopleSoft Payroll customers
• Drive service improvement, reporting, and forecasting activities
• Support service implementation and build out new offerings
• Own customer relationships, resolve escalations, and ensure satisfaction
• Develop your SDM skills in a fast-moving, values-led environment
  
  

• Extensive experience with PeopleSoft Global Payroll UK
• A strong foundation in payroll administration and related modules
• A proactive, customer-first attitude with a desire to lead and grow
• Experience in consultancy or managed services (a big plus)
  
  

• Report to the Head of PeopleSoft Managed Service
• Oversee functional support for Version 1 Peoplesoft Global Payroll Customers
• Input to service design and support for service implementation
• Drive forward Internal service reporting
• Oversee monthly and quarterly forecasting of team costs, and project revenues
• Achieve and maintaining standards for ISO20000 compliance across the team
• Explore and drive opportunities within existing customers for new/additional work
• Conduct regular Service Review calls with customers
• Oversee customer escalations or issues, problems, and requirements
• Achieve targets and improvement initiatives for customer satisfaction
• Manage business risk and knowledge to ensure business continuity
• Identify and progress Continual Service Improvement initiative
  
  

• Identify resourcing issues
• Cross team opportunities
• Cross team support requirements
  
  

• Extensive expertise in a PeopleSoft Global Payroll Functional Role
• Strong Payroll Administration experience
• Experience with additional PeopleSoft modules an advantage
• Strong customer service/relationship management experience (Customer)
• Strong analytical skills (Strategy, Financials)
• Demonstrated ability to work within a process driven environment (Strategy, People)
• Effective verbal and written communication skills (People, Customer)
• Self-starter. Can take on assignments, driving through contacting the appropriate parties to get them done and escalate when progress is impeded.
• A team player ethic and be self-motivated. In addition, you must demonstrate a strong customer-centric ethos.
• Previous consultancy experiences (Desirable)
  
  

• Quarterly performance-related profit share
• Certified Great Place to Work for 10 years in a row
• Flexible mix of Remote/Hybrid working options
• Pension, Private Healthcare Cover, Life Assurance plus
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Version 1 by 2x

Get notified about new Peoplesoft Functional Consultant jobs in Belfast, Northern Ireland, United Kingdom.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.