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Senior Product Manager - Loan Services (9 months FTC)

Location: London

Hybrid: 3 days per week in office

Duration: 9-months FTC

Immediate start date

About CBRE

CBRE is the world's leading commercial real estate services firm. We're driving exciting change in the real estate market through technology and data, creating unmatched value for our clients.

About the Role

Join our forward-thinking Digital & Technology team in London and lead the creation of best-in-class products that transform the commercial real estate market. As a Senior Product Manager, you'll own the end-to-end product lifecycle, driving innovation, customer satisfaction, and business growth, specifically within our Loan Services line of business.

You will be responsible for leading the development and execution of a specific product or product line supporting our Loan Services, which provides expert and efficient loan administration services to clients globally. This includes supporting a portfolio of construction, bridge, bilateral and structured debt instruments across multiple asset types. You'll be central in leveraging technology to ensure accuracy, speed, and quality in our process-driven approach. This role requires a strong analytical mindset, comfort navigating complex data sets, and the ability to derive actionable insights to improve our services and client outcomes. A customer-centric approach and strong collaboration across teams are essential for success.

Who We're Looking For

We are looking for a Senior Product Manager who:

• Has proven experience bringing innovative data or SaaS products to market.
• Possesses a strong product management background with digital strategy and delivery experience.
• Demonstrates excellent communication, collaboration, and problem-solving skills.
• Is passionate about disrupting the real estate industry.
• Is a leader in the creation and delivery of best-in-class products and services that transform the commercial real estate market.
• Takes responsibility for product strategy and roadmap.
• Understands customer needs, market trends, and competition.
• Is committed to building a collaborative, flexible, and data-driven workplace where cross-functional teams can excel and innovate.
• Brings extensive experience and strategic vision to help build the future of our industry, drive business growth, and ensure CBRE's success.

Key Responsibilities

Product Strategy & Roadmap:

• Develop and maintain product roadmaps, prioritising features and enhancements.
• Define and communicate the product vision and strategy.
• Analyse market trends and the competitive landscape.

Product Development & Execution:

• Own the end-to-end product lifecycle from ideation to launch and iteration.
• Translate high-level specifications into program specifications.
• Prioritise deliverables and manage the product backlog.
• Manage the strategic and tactical decisions for the product suite to provide product vision clarity

Customer & Market Engagement:

• Engage with customers to identify unmet needs and opportunities.
• Champion a customer-centric approach to product development.
• Serve as the "voice" of the customer on critical, complex products.

Collaboration & Communication:

• Collaborate with cross-functional teams (engineering, UX/design, sales, marketing).
• Manage executive stakeholder communication and reporting.
• Facilitate discussions, user story development and refinement.

Performance & Analysis:

• Establish and monitor key performance indicators (KPIs).
• Perform analysis for build/buy/partner decisions.
• Establish and analyse metrics to focus efforts and investments that properly 'move the needle'.

Core Competencies

• Strategic Thinking & Analytical Skills
• Leadership & Execution
• Communication & Presentation Skills
• Commercial Real Estate Market Knowledge
• Agile Product Development Proficiency
• Design Thinking Expertise

Qualifications

Bachelor's degree in Business, Economics, Computer Science, Engineering, or related field. MBA preferred.

Experience

• B2B product management experience, with a track record of launching and scaling successful products.
• Experience in Agile/SCRUM environments.
• Experience building business cases and owning product strategy.

Working at CBRE

When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realize your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry.

Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do-from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing.

At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills. To discover more about what it's like to work at CBRE, visit Life at CBRE

About CBRE

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com.

Equal Opportunities

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. For information about accommodations we can make during the recruitment process, please visit: https://www.cbre.co.uk/careers/accommodations

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.