Overview

Senior Product Manager – Commerce. We envisage the successful candidate being based in London, UK with hybrid working available. Reuters is looking for a Senior Product Manager - Commerce to support its content marketplace, Reuters Connect. Creativity meets commerce in this innovative team, and we provide premium content from top global contributors and media partners to seamlessly license Reuters (and its content partners’) media content. Reuters Connect gives clients the ability to access all Reuters content on a single platform from the latest breaking news to footage in our archive dating back to 1896, with additional content from over 100 global partners. We offer text, live and non-live video, pictures, graphics and audio to some of the world’s largest media organisations as well as niche and local outlets. As Senior Product Manager - Commerce at Reuters, you will grow Reuters Connect’s commerce platform and drive the transformation of our commerce strategy, enhancing the user journey from registration to transaction and completion. You’ll work closely with engineering and design units as well as commercial teams to develop and optimise the user experience and growth of the platform, keeping the needs of our varied customer base at the heart of everything we do.

Responsibilities

• Define and own Reuters Connect’s product road-map, with a specific focus on enhancing conversion rates and revenue across all touchpoints, ensuring alignment with Reuters’ overall business objectives.
• Work closely with cross-functional teams to identify, prioritise, and execute strategies that improve customer outcomes and drive significant business impact for Reuters.
• Perform comprehensive market research and user analysis to identify pain points and opportunities for improvement, integrating findings into product development. Design modular, scalable, and efficient conversion flows that enhance user experience and optimise revenue potential.
• Utilise experimentation and A/B testing to optimise offer and experience effectiveness across various customer cohorts.
• Collaborate with Sales and Commercial Policy teams to maximise revenue through strategic product decisions.
• Lead the execution of product initiatives by collaborating closely with engineering, analytics, and design partners, ensuring accountability for the performance and measurement of product experiences.
• Clearly communicate product plans and commitments to diverse internal and external stakeholders, including executive leadership, ensuring transparency and alignment. Establish and track key performance indicators (KPIs) to measure success and guide decision-making.
• Incorporate customer feedback and analysis into product requirements to ensure products meet customer needs and achieve business objectives.

About You

• Demonstrable product management experience, with a focus on commerce strategies and user journeys.
• A proven track record in optimizing commerce processes for increased sales and improved user experience.
• Strong analytical skills and ability to leverage data to drive decision-making.
• Excellent communication and leadership skills, with the ability to inspire and motivate cross-functional teams.
• Experience in user experience (UX) design and understanding of customer journey mapping.
• Familiarity with agile methodologies and experience in iterative product development.

What’s in it For You?

• Hybrid Work Model: Flexible hybrid working environment (2-3 days a week in the office depending on the role).
• Flexibility & Work-Life Balance: Policies designed to help manage personal and professional responsibilities, including work-from-anywhere for up to 8 weeks per year.
• Career Development and Growth: Skills-first approach and Grow My Way programming to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: Comprehensive benefits including flexible vacation, mental health days, Headspace, retirement savings, tuition reimbursement, and wellbeing resources.
• Culture: Inclusive, globally recognized culture with values: Obsess over Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, Stronger Together.
• Social Impact: Paid volunteer days and opportunities to contribute to ESG initiatives.
• Making a Real-World Impact: Thomson Reuters supports justice, truth, and transparency as a global information provider.

About Us

Thomson Reuters informs the way forward by bringing together trusted content and technology for professionals across legal, tax, accounting, compliance, government, and media. Reuters, part of Thomson Reuters, is a world-leading provider of trusted journalism and news. We are powered by 26,000 employees across 70+ countries. We are an Equal Employment Opportunity Employer and provide a drug-free workplace. We make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs where required by law.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Financial Services, Legal Services, and IT Services and IT Consulting