Overview

Senior Product Manager - Sales Systems at Checkout.com. This role shapes scalable, auditable, and user-focused sales and operations processes. You will lead cross-functional efforts across product, engineering, and business teams to deliver workflows and tools that support clients pre- and post-go-live, with the goal of reducing time to live and resolution times while ensuring compliance.

Responsibilities

• Develop and own the Salesforce capabilities for all teams interacting with the platform.
• Enable clients to experience a seamless Sales and Onboarding Experience from the start of their relationship with Checkout.com, while ensuring internal operations are scalable and automated.
• Build strong partnerships with business, product, and technology stakeholders to generate momentum for go-to-market of new products. Partner teams include Commercial, Operations, Marketing, Merchant Care, Pricing (Product and Strategy), and Onboarding Product.
• Define and articulate a long-term Sales Platform Strategy with measurable business outcomes over a 3-year horizon.
• Build a fully automated and auditable Sales System to support scaling with confidence.
• Establish a clear prioritisation framework to drive focus and secure stakeholder alignment; collaborate with product and engineering leads to align with cross-functional roadmaps.
• Support global expansion through scalable, low-code/no-code pricing and onboarding solutions—reducing time to enter new markets.
• Become a subject matter expert on Sales, Merchant Care, and Marketing workflows; bring in competitive insights and explore innovations to improve internal and client-facing experiences.
• Develop a deep understanding of Checkout.com’s customers (end-customers, developers, and businesses) and build strong relationships across your network, especially with engineering.
• Foster a team culture that upholds Checkout.com’s operating principles and promotes collaboration across functions to enable end-to-end process automation with Salesforce Lightning configurations when needed.

Qualifications

• 5-7 years of product management experience (required).
• Strong understanding of Sales Systems and Operations workflows, particularly how commercial teams interact with internal platforms.
• Hands-on experience with CRMs, ideally Salesforce Sales Cloud.
• Salesforce certifications are a plus, but not required.
• Familiarity with the payments industry is beneficial, but secondary to a deep understanding of Sales Systems and how they enable commercial operations.
• Data-driven: able to leverage data and insights to determine priorities and drive the product roadmap.
• Customer-first mindset with the ability to balance future opportunities with immediate needs.
• End-to-end thinker with understanding of all components needed for ongoing product success.
• Stakeholder management: able to navigate complex requirements and negotiate across competing priorities with multiple teams.
• Execution and ownership: hands-on, with a strong sense of ownership; collaborate across functions to ensure end-to-end automation; comfortable self-serving Salesforce Lightning configurations when necessary.
• Leadership: strong collaboration with product, engineering, commercial, and business teams; high EQ and influencing skills.
• Effective communicator who can inspire and simplify complex concepts for diverse audiences.

We offer a hybrid working model and emphasize ownership, reduced blockers, and meaningful challenges from day one. If you require accommodations to participate in the application or interview process, please notify your recruiter.