Our Story

Hello there. We’re Zopa.

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.Want to see us in action? Follow us on Instagram @zopalife

This is a hugely impactful product role at Zopa with a large customer base trusting us with over £5bn of their money. You need to be an experienced hand in steering a large product roadmap to deliver outcomes which are win-win for our customers and Zopa.

In a competitive savings landscape, we want to find ways to differentiate ourselves to acquire and grow our customer base. We have a range of exciting ideas and this role will be crucial in prioritising and driving the roadmap to deliver growth. This is your chance to shape the future of savings at one of the UK's most innovative banks.

You'll be driving forward some genuinely game-changing initiatives:

Exclusive offers integration: Identifying and building exclusive offers that bridge Current Account and Savings products

Joined-up wealth management: Creating seamless experiences across savings and investments - product features that make managing money across spending, savings and investing seamless

Reward and referral programmes: Collaborating with our central team to build out programmes that drive customer acquisition and retention

Strategic planning: Building out our 2026 budget and long-term product vision

• Own the savings product roadmap from onboarding through to early engagement, growth and retention
• Use metrics to identify and prioritise opportunities to retain and grow customer balances - you'll be working with serious scale and impact
• Collaborate closely with the Product Designer and design team to build differentiated savings products that customers genuinely love
• Problem solve with engineers in your team on how to build solutions, helping them make the right trade-offs to ensure speedy delivery of value and fast learning
• Build close relationships with key stakeholders such as Operations, Compliance, Brand, Legal and Finance to effectively and collaboratively solve problems

• You have spent several working in customer facing product. Ideally, you have experience at a Fintech, but this isn't imperative
• You are passionate about Product. You are excited by the journey we're on and full of ideas for what's next
• You can evidence the successful products you've built. If you haven't created a zero to one product, you've really moved the needle on metrics for previous products
• Customers love your products. You combine quantitative and qualitative evidence to make customer insights central to your decision-making process. You're clear how your product differentiates and how it fits your target market's specific needs
• You're outcomes focused and highly proactive. You take ownership for the product's success, including where this goes beyond your immediate remit
• Your decisions are backed by data. You test and learn as you go, consistently progressing towards the end goal rather than waiting for perfection
• You have experience acting as a leader in cross-functional teams. When you think about who your "team-mates" are, your "go-to" will be engineers and designer

Please note - no candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

We're on the move!

Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz.

At Zopa we value flexible ways of working.

We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.

You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.

*Subject to having the right to work in the country of choice

Diversity Statement

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.