Senior Product Manager, Supply & Integrations

Base pay range details are provided by Heidi. Actual pay will be based on skills and experience — discuss with your recruiter to learn more.

About Heidi

Heidi was born to make it easy for more and more people to discover the power of the mountains. We burst onto the ski holiday market in 2018 (formally known as Ski Zoom) and have seen exponential growth. The company aims to fix the lack of flexibility in the winter ski market by helping skiers and mountain lovers discover resorts that are hidden gems alongside the classics. Our product helps customers find holidays that suit them best. We are a youthful challenger brand with an awesome culture, and we are growing rapidly. Looking ahead, we have ambitious growth goals. In 2024 Heidi grew by 64% and we expect further growth in 2025. Having been listed in the Times top 100 fastest growing UK companies and securing £5 million in investment, we are expanding the team with brilliant people who can contribute to our vision.

Product & Team

Our Product Team works with suppliers including hotels, airlines, transfer companies, ski hire companies, and more to assemble and package components into the holidays we offer to customers.

As the Product Manager for Supply & Integrations, you’ll expand Heidi’s supplier network, improve pricing, and reduce costs. You’ll manage technical due diligence and the smooth integration of new suppliers into our platform, and work with the Supply team to shape Heidi’s supplier relationships and holiday packaging engine.

What You’ll Be Doing

• Lead integrations: Oversee technical due diligence, onboarding, and the successful integration of new suppliers into Heidi’s platform.
• Support supply growth: Work with the Supply team to increase supplier breadth and depth, ensuring competitive pricing and great choice.
• Manage supply data: Ensure accurate, consistent, and maintainable supply data to reduce errors and enhance the customer experience.
• Drive technical excellence: Help shape and improve the holiday packaging engine, optimising data model, supply availability, and search speed.
• Monitor performance: Track metrics such as time to integration, data accuracy, supply coverage, and system efficiency.
• Look ahead: As Heidi scales, take responsibility for underlying data models and technical systems powering supply and packaging.

What We’re Looking For

• Integration experience: End-to-end management of integrations, including timelines, stakeholders, and complex technical processes.
• Customer and commercial mindset: Understanding of how supply and pricing affect customer experience and business performance.
• Problem-solving skills: Resourceful in tackling third-party challenges and finding pragmatic solutions.
• Collaboration: Effective communication with technical and commercial colleagues and alignment across teams.
• Technical proficiency: Confidence with data models, APIs, and system architecture; hands-on when needed.
• Analytical approach: Use data to guide decisions and monitor performance.

Team, Manager & Interview Process

• Team: Head of Product, Lead Product Designer, Product Manager, and Senior Product Designer.
• Manager: You’ll report to Robbie, Head of Product.
• Interview process: TA Screen (30 mins), Behaviour Interview (45-60 mins), Onsite Interview (90 mins), Culture interview (30 mins).

Employee Benefits

• Salary of £70,000–£85,000 based on experience
• 25 days annual leave + bank holidays + 4 “me/wellbeing” days
• Hybrid working policy (office and home)
• Vitality health insurance
• Enhanced parental leave for primary/secondary carers and adoptive parents

Additional Perks

• £1,000 Heidi holiday credit + additional holiday discounts
• Engaging social calendar and budget for team celebrations
• £300 work-from-home budget

Inclusive Hiring

Heidi is committed to creating an inclusive environment that values diversity and ensures all applicants are considered for employment without regard to age, sex, ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.

Location: Bristol, England, United Kingdom (various listings show nearby locations). This position is open and not marked as expired.