Overview

This role requires monthly travel, typically for a day or two, to other locations as part of the job responsibilities.

Responsibilities

• Programme Delivery - Lead end-to-end programme delivery for strategic initiatives in 'Data and AI'
• Planning - Set up, plan, and execute programmes aligned with business objectives.
• Governance - Establish and run governance forums, steering boards, and delivery calls. Regular progress reporting.
• Problem Management - Actively manage risks, issues, and dependencies across multiple teams and projects.
• Financial management - Oversee programme finances including budgeting, resource planning, and cost forecasting and tracking.
• Coach - Delivery teams on best practices and structured ways of working.
• Continuous improvement - Drive improvements in delivery processes and governance.
• Stakeholder management and collaboration - Coordinate with internal engineering teams, BT, and 3rd parties. Stakeholders in Consumer, BT Business, Corporate Units, Networks and Digital.

Requirements and Qualifications

• Experience in program management, including third-party delivery management; ability to manage Agile, Waterfall, and hybrid delivery methodologies.
• Proficiency in Jira is essential.
• Desirable: experience in Data and Cloud domain; Scrum Master and Product Owner certifications.
• Managed multiple concurrent technology products and stakeholders up to MD level.
• Required: Programme & Project Management; Stakeholder management & communication; Leadership, influencing, problem solving, negotiation and decision-making; 3rd party delivery management; Agile, Waterfall and Hybrid delivery; Proficiency in Jira.
• Desirable: Data and cloud domain knowledge; Programme & Project Management Qualification; Scrum Master and Product Owner Qualification.
• Experience Required: Project and programme management of end-to-end technology deliveries; Managed multiple concurrent technology projects; Managing matrixed geographically diverse teams; Managed stakeholders to 'MD' level.
• Desirable: Experience delivering data products and platforms in a large organisation; Familiarity with cloud-based data infrastructure and governance; Experience delivering in telecom domain; Experience in data migration.

About the Team and Role

As a Senior Manager, you will influence how the delivery of multiple projects are managed. You will demonstrate accountability, predictability and early problem management. You’ll be part of the Programme Delivery Team that works across various areas to manage complex deliveries. We keep the project management capability centrally and work across different departments to provide project and programme management expertise.

Location and Working Model

The Networks Data & AI department is the primary area of work. This role is based in London or Belfast, with a hybrid model requiring in-office presence 3 days per week.

Company Context

BT Group is a leading telco with ambitious digital infrastructure goals. The role focuses on delivering high-impact data projects to drive decisions, improve customer experiences, and deliver operational excellence across BT. It is a high-visibility, high-value domain with opportunities to shape data platforms and delivery practices.

Benefits

• 15% on target bonus
• Health Care
• Car Allowance
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: 18 weeks at full pay, 8 weeks at half pay, 26 weeks at statutory rate (for all parents)
• Enhanced women’s health support: menopause assistance, cancer screenings, period care and more
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes

Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.