Senior Project Manager – Outsourced Platform TransitionLocation: London / HybridContract: 6 months initially (potentially long term)About the RoleOur market-leading Banking client is looking to recruit a highly experienced Senior Project Manager to lead a major mortgage outsourced platform and service transition. This is not just a technology migration — it is a complex outsource transition covering systems, services, contracts, and people.The successful candidate will bring a proven methodology from having delivered large-scale outsource migrations before, enabling them to take ownership from vendor contract negotiation through to service transition, platform migration, and operational go-live.Key ResponsibilitiesLead the end-to-end delivery of an incumbent outsource provider to a new outsource provider transition, covering technology, operations, and service migration.Manage contract negotiation and vendor onboarding.Own the transition and implementation plan, including data migration, service continuity, parallel running, and cutover.Build and lead a cross-functional programme team, ensuring collaboration between internal stakeholders, incumbent provider, and new vendor.Deliver clear, concise ExCo-level reporting, highlighting programme risks, dependencies, and strategic decisions.Drive robust governance, risk management, and compliance, ensuring resilience and service continuity throughout the transition.Oversee change management and stakeholder engagement to embed the new service and operating model.RequirementsProven experience managing the transition from an incumbent mortgage servicing BPO to a new mortgage servicing BPO, including all the associated people and process implications. Please note this is not a standard IT or Migration Project Management opportunity.Strong expertise in vendor management, managing both incumbent and incoming outsourced partners.Demonstrable ability to bring a structured methodology for migrations, including lessons learned, checklists, and risk frameworks.Experience engaging at C-Suite/ExCo level, with confidence presenting to senior executives and influencing strategic decisions.Strong leadership, communication, and stakeholder management skills within a financial services or regulated environment. #J-18808-Ljbffr