Overview

range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.

Role

You will report into our Block and Portfolio Director.

Responsibilities

• Provide a high level of service and communication with all customers, including your clients, leaseholders, tenants, and contractors, with our leading IT systems
• Schedule and undertake inspections to ensure the properties you manage are maintained in a safe and satisfactory condition
• Report to your clients on the findings of your inspections
• Request quotes for works and appoint contractors in conjunction with the client. Process the Works Order and ensure the work is completed on time, to budget and to a quality standard
• Authorise and process contractors' invoices promptly
• Work with the Client Accounts team to prepare the annual service charge budgets and CAPEX plans for your clients in a timely manner
• Notify Client Accounts of any changes to billing arrangements, increases to fees or charges
• Produce management and financial reports in advance of the client meetings you attend
• Organise AGMs for clients in your portfolio
• Produce quarterly Health and Safety reports for the properties in your portfolio
• Oversee the preparation and filing of Confirmation Statements, and Company Secretarial documentation

Qualifications and Benefits

• At KFH we are looking for a Senior Property Manager with a proven track record within the property management function of a block or estate management business.
• Strong communication skills and passion for delivering excellent customer service to all clients while achieving the right results.
• ATPI (previously known as AIRPM) or MTPI (previously known as MIRPM) qualification is desirable to join our Block and Portfolio Management team in Wimbledon.
• Experience forming and developing great relationships with customers and colleagues.
• Ability to collaborate, share knowledge, and bring new thinking to the team.
• One day a week agile working from the Wimbledon office; the role has agile working opportunities.

About KFH

As one of London's leading property services groups with over 60 branches across the capital, we are London\'s largest property services group and continue to grow. We are an equal opportunity employer and are committed to creating a diverse and inclusive environment for all employees. KFH. People. We get it.