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Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn.

But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.

Join Multiverse and power our mission to equip the workforce to win in the AI era.

Overview

As a Sales Enablement Manager on our growing GTM Enablement team, you’ll drive the implementation and delivery of strategic initiatives that enable our GTM teams across Sales and Customer Success to achieve commercial success. You’ll play a key role in onboarding, program design, learning delivery, and stakeholder collaboration—working cross-functionally with Product Marketing, RevOps, and GTM leadership to embed enablement into the flow of work.

You will be directly responsible for the onboarding and ongoing development of field teams in EMEA, with an emphasis on impact, iteration, and enablement excellence. This is a high-impact role for someone who thrives in fast-paced environments and is ready to build a best-in-class enablement experience.

Responsibilities

• Enablement Program Delivery: Deliver comprehensive enablement programs across onboarding, ongoing learning, sales process optimization, and major GTM initiatives.
• Onboarding Leadership: Own onboarding for all Customer Success segments, ensuring a consistent, high-quality ramp experience.
• Program Evaluation: Continuously measure and improve onboarding programs, working toward reduced ramp time and increased early-stage productivity.
• Systems & Playbooks: Build out scalable systems, communication flows, and playbooks for sales managers to support team coaching and development.
• Cross-Functional Collaboration: Partner with Product Marketing to roll out product updates, messaging, and sales collateral in an actionable, field-friendly format.
• RevOps Alignment: Collaborate with RevOps to streamline sales processes, optimize tool usage, and build consistent workflows for reps and managers.
• Content for Events: Support content creation for large-scale events like Sales Kickoff (GKO), QBRs, and modular trainings.
• Learning Design & Execution: Conceptualize and launch learning initiatives tailored to different GTM roles and segments.
• Training Delivery: Facilitate engaging, practical training sessions across live, async, and hybrid formats.
• Adoption & Rhythm: Integrate learning moments into the tools and rhythms reps already use—driving adoption without overload.
• Performance Measurement: Track and report the effectiveness of onboarding, learning initiatives, and enablement programs using defined KPIs.
• Tool Adoption: Optimize usage of enablement tools (e.g., Gong, LMS, Guru) and maintain the quality and accessibility of sales content.
• Continuous Improvement: Use feedback loops, field observations, and data insights to continuously improve program outcomes and rep experience.
• Innovation & Culture: Explore creative projects that make the Enablement team more inclusive, innovative, and impactful.
• Culture: Champion a culture of continuous learning, coaching, and field empowerment across the commercial org.
• Success Metrics: Define and track success metrics for enablement initiatives.
• First 3–6 Months: Launch revamped onboarding program across at least two segments (e.g., BDRs and AEs); achieve ≥4.3/5 onboarding satisfaction score; reduce average ramp time by 15–20%; partner with Sales Managers to implement a manager onboarding guide or coaching toolkit with >75% usage; support a large-scale initiative with strong stakeholder feedback.
• 6–12 Months: Deliver at least two ongoing learning programs with 80%+ rep engagement; improve tool adoption by 20%+; drive measurable GTM improvements; contribute to quarterly enablement dashboards and retrospectives; maintain stakeholder satisfaction ≥8.5/10.

About You

• 3+ years in sales, enablement, or training roles, with a proven ability to drive measurable commercial impact.
• Deep understanding of B2B sales processes and methodologies (e.g., Command of the Message, MEDDPICC).
• Experience launching enablement programs in fast-paced, high-growth tech environments.
• Strong facilitation and instructional design skills across virtual, hybrid, and live formats.
• Excellent project management and communication skills; you know how to get things done without chaos.
• Tech-savvy: familiar with enablement tools like Gong, Salesforce, Guru, LMS platforms.
• Passion for learning, iterating, and making things better—always.

Benefits

• Time off - 27 days holiday, plus 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year
• Health & Wellness - private medical insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources, and access to mental health support
• Hybrid work offering - one to two days a week in the London office and the opportunity to work abroad up to 45 days a year
• Team events - weekly socials, company-wide events, and office snacks

Equality, Diversity & Inclusion

We’re an equal opportunities employer. Every applicant and employee is afforded the same opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Right to Work

Do you have the right to work in the UK? We cannot offer sponsorship for this role and cannot consider overseas applications.

Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a DBS disclosure form. Failure to declare any convictions may disqualify a candidate.