Senior Sales Engineer

Location: London, United Kingdom

Department: Sales Engineering

Instabase is dedicated to democratizing access to cutting-edge AI innovation to help any organization solve unstructured data problems. Our customers include some of the world’s largest and most complex organizations, with investors such as Greylock, Andreessen Horowitz, and Index Ventures.

Instabase offers a consumption-based pricing model, enabling customers to pay only for what they use and explore the AI Hub platform to uncover crucial business insights. We are a global company with offices in San Francisco, New York, London and Bengaluru, built around a people-first, curious, customer-obsessed team. Our Go-To-Market (GTM) team owns the end-to-end customer experience from discovery to production launch.

As a Sales Engineer, you are an expert in technical pre-sales, comfortable with developer-focused products, sketching API flows, and building strong customer relationships. You will oversee the technical journey from the first meeting to technical acceptance, including building technical champions, qualifying solution fit and value, demonstrating capabilities, and addressing technical objections.

What you'll do:

• Partner with Account Executives to discover and qualify solutions that lead to strong ROI for customers.
• Be hands-on, high-energy, and passionate about solving problems using the Instabase platform.
• Develop custom demonstrations using the Instabase developer platform, tailored to a customer's needs and value.
• Lead deep-dive technical sessions with customer technical stakeholders on Instabase products and solutions.
• Scope, communicate, and manage proof-of-value (POV) of solutions with customers.
• Present to all levels of technical leadership with confidence and build trust—developers, enterprise architects, managers, and executives.
• Develop reusable tools and feedback—demos, product gaps, technical guides, etc.

About you:

• 7+ years of experience in a customer-facing sales engineering role.
• Experience working with a variety of customers across different verticals (e.g., insurance, financial services, healthcare, logistics, technology).
• Proficiency in developing custom demonstrations and with APIs and integrations.
• Comfortable with scripting in at least one programming language (Python, JavaScript, Java).
• Proven track record of leading discovery and customer pain qualification.

How you work:

• Analytical thinker with the ability to grasp underlying concepts in complex information, identify root causes, and formulate solutions using data and qualitative insight.
• Intellectually curious, empathetic towards customers, and focused on solving root causes.
• Emotionally intelligent, respectful, and able to align with others.
• Growth mindset, continuously seeking improvement and leveraging team and customer insights to improve outcomes.
• Respectful and humble to everyone, always.

Benefits:

• Flexible PTO: You can take time off when you need it.
• Instabreak Fridays: Six company-wide Friday breaks throughout the year for long weekends.
• Comprehensive medical, dental, and vision insurance.
• Parental Leave & Fertility Benefits to support growing your family your way.
• Therapy Sessions Covered: 10 free sessions through Samata Health.
• Wellness Stipend for gym memberships and wellness needs.
• Lunchtime credit when in the office.

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Instabase is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. We encourage all who are a good fit to apply.