Senior Service Designer - Inside IR35 Contract

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OverviewSenior Service Designer – Inside IR35 ContractVersion 1 is seeking a Senior Service Designer to join a multidisciplinary team and deliver results across GDS projects for Version 1’s public sector customers. The role requires designing end-to-end service journeys and the associated products and content across digital and offline channels.ResponsibilitiesDesign end-to-end service journeys and the interactions that enable users to complete their goals and meet policy intent.Work with users and stakeholders to determine the best approaches for designing products and services, considering overall journey and individual design elements.Contribute to transactions, products and content design across multiple channels and parts of the customer’s internal infrastructure.QualificationsDesign thinking and evidence-based design: strong understanding of design thinking and applying frameworks as appropriate; test assumptions to ensure simple, feasible solutions.Concepts and prototyping: create and iterate prototypes with appropriate fidelity; evaluate concepts and explain designs to stakeholders; apply and adapt design patterns.Accessible/Inclusive design: understand key principles and apply them; evaluate designs against accessibility standards.Design standards: understand and demonstrate compliance with sector standards; awareness of UK public sector design standards and GDS assessment processes.User focus: undertake basic user research, collaborate with researchers, design to meet diverse user needs, explain decisions and constraints.Consultancy skills: communicate design process and decisions to gain stakeholder confidence; manage stakeholders and know when to escalate issues.Agile working: align with agile workflows; work in an open, iterative, multidisciplinary team.ClearanceEligible for SC clearance to be considered for this role.BenefitsQuarterly performance-related profit share scheme.Strong career progression and mentorship through dedicated development programmes.Flexible/remote working options.Financial wellbeing: pension, private healthcare, life assurance, financial advice, employee discounts.Employee wellbeing: gym discounts, bike to work, fitness classes, mindfulness, EAP, generous holiday entitlement, enhanced maternity/paternity leave and other leave policies.Educational assistance and certifications including AWS, Microsoft, Oracle, and Red Hat.Reward schemes including annual excellence awards.Environment, social and community initiatives supporting diversity and belonging.For more information, contact Ashley Smith, Talent Acquisition Capability Partner at Ashley.Smith@version1.com.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionConsultingIndustriesIT Services and IT Consulting #J-18808-Ljbffr
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Location:
Manchester, England, United Kingdom
Job Type:
FullTime

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