Introduction

A career in IBM Consulting is rooted in long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.

As an IBM Architect, you directly help clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms. You are a technical leader, serving as a liaison among business partners, technical resources, and project stakeholders.

Your Role And Responsibilities

• Defining and detailing the scope of technical requirements into solution architecture and ability to drive an independent project from an architectural standpoint.
• Understands client's business challenges and offers solutions to address business needs.
• Recommend experience in designing workflows to implement business processes.
• Familiar with executing system and user acceptance testing, user adoption, change management, and training methods.
• Provides advisory to clients on their ServiceNow roadmap.
• Actively participate in understanding customer problems.

Education

• Bachelor's Degree

Required Technical And Professional Expertise

• Extensive ServiceNow development experience
• Experience in implementing ServiceNow processes and strong development experience in ServiceNow Platform features
• Extensive experience deploying ServiceNow ITOM, ITSM, IRM or HRSD aligned with ServiceNow best practices
• Perform Technical Leadership role to delivery team on ServiceNow expertise across the ServiceNow portfolio
• Experience coordinating with other process and integration owners
• Fluent written and spoken English

Preferred Technical And Professional Experience

• Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision
• Manage technical governance, delivery operating model, and success in driving complex issues through analysis and resolution
• Large program experience leading end-to-end architecture and design
• Experience helping customers deploy and see the value of the products they have purchased

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology

Industries

• IT Services and IT Consulting