Overview

Base pay range

Senior Strategic Account Manager - MarTech

Established as a leader in the MarTech space, our award-winning client enables marketers to increase campaign efficiency and profitability, ultimately driving customer retention and CRM revenue. Trusted by leading brands including Foot Locker, Fred Perry, and Hotel Chocolat, they partner with global enterprises in delivering a measurable impact.

They are now seeking a Senior Strategic Account Manager to take ownership of securing complex renewals and building long-term partnerships across a portfolio of strategic enterprise clients. This senior, highly commercial role requires an enterprise sales specialist with proven success in navigating competitive RFP scenarios, driving growth, and winning high-value deals.

This exciting role offers the opportunity to influence commercial strategy and work with some of the world’s most recognised brands.

This is a hybrid opportunity with 1-2 days per week in their London office.

Responsibilities

• Lead the end-to-end commercial strategy for all renewals within the portfolio, from initial risk assessment through to final contract execution
• Collaborate with internal teams to drive success across renewals processes
• Act as the lead negotiator on all commercial, legal, and procurement discussions
• Build in-depth knowledge of the competitive landscape, client businesses, and the wider retail market
• Utilise an established network to build and maintain key account relationships

The Successful Candidate

• 10+ years experience in strategic account management or customer success of renewals experience is required
• Must have experience working on enterprise-level renewals
• Experience managing the full renewals process is essential
• Must be from a MarTech, eCommerce, or Retail Tech background
• Commutable to London 1-2 times per week

Senior Strategic Account Manager Package

• Stock options
• Pension options
• Healthcare options
• 30 days annual leave + birthdays off + bank holidays