Senior Strategic Sourcing Manager – BPO & Outsourced Services | Iconic FTSE 100 Market Leading Brand | £75,000 - £85,000 + Bonus & Wider Package | West London (Hybrid)

Senior Strategic Sourcing Manager – BPO & Outsourced Services | Iconic FTSE 100 Market Leading Brand | £75,000 - £85,000 + Bonus & Wider Package | West London (Hybrid)

This range is provided by Bramwith Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Bramwith Consulting

Consultant - Procurement & Supply Chain at Bramwith ConsultingCommerce & Industry Specialist Procurement Headhunter

Senior Strategic Sourcing Manager – BPO & Outsourced Services | Iconic FTSE 100 Market Leading Brand | £75,000 - £85,000 + Bonus & Wider Package | West London (Hybrid)

Are you a seasoned procurement professional with experience in BPO, Outsourced Services, or complex Third-Party / Offshore Delivery models?

I present a unique and high-impact opportunity to join a world-class, globally recognised brand whereby you'll lead strategic procurement initiatives across one of the most business-critical customer areas.

As Senior Strategic Sourcing Manager, you'll take ownership of a significant multi-million-pound global spend across onshore, nearshore and offshore operations. These third-party partnerships are central to the business’s award-winning customer experience, and you’ll play a lead role in optimising their commercial, operational, and strategic performance.

Partnering with senior stakeholders across Procurement, Commercial, Customer Service, and Technology, you'll drive supplier strategy, lead major contract negotiations, and play a key role in transforming the company's outsourced operating model. It’s a rare opportunity to operate at a high strategic level while staying close to the commercial detail, all in a collaborative and fast-moving environment.

Key Responsibilities:

• Lead the end-to-end sourcing and contract management of large-scale Outsourced Services and BPO agreements across global markets.
• Set and execute supplier strategy: selection, onboarding, governance, performance management (SRM), and transformation.
• Drive major negotiations, commercial terms, and risk mitigation for complex third-party service contracts.
• Influence and align with C-suite and senior leadership to deliver strategic outcomes across procurement and customer operations.
• Identify and deliver opportunities for cost optimisation, service improvement, innovation, and supplier consolidation.
• Work closely with global procurement teams to ensure consistent best practice and policy alignment.
• Own the development of category strategies that support business priorities across customer service and digital engagement channels.

What You’ll Bring:

• Strong procurement experience in Outsourcing, BPO, ITO, Third Party engagement, Offshoring, Near Shoring or outsourced / third party managed services.
• Commercially astute, with deep expertise in contracting, negotiations, and supplier performance frameworks.
• Understanding of or exposure to outsourced operations / offshore delivery models.
• Ability to manage senior internal stakeholders and vendor relationships.
• Strong leadership skills, able to drive initiatives, influence change, and work cross-functionally.
• Experience using procurement systems and confident analysing supplier and commercial data.

This is a high-visibility strategic role where your work will shape how a global brand delivers best-in-class outsourced services. If you’re ready to take on large-scale BPO & outsourcing challenges, be exposed to the C-suite, and make a real commercial impact this represent an excellent opportunity for you!

If you’re ready to take the next step in your procurement career, contact Oskar at jobsOE@bramwithconsulting.co.uk for a confidential discussion.

Key Words: Procurement, Procurement Manager, Sourcing Manager, Category Manager, Senior Procurement Manager, Senior Sourcing Manager, Senior Category Manager, Category Lead, Procurement Lead, Sourcing Lead, Global Procurement, Strategic Sourcing, BPO, Business Process Outsourcing, Outsourced Services, Outsource, Data Centres, ITO, Indirect Procurement, Managed Services, Communications, Technology, Tech, Telco, IT, Contact Centres, Communication, SRM, Stakeholder Management, Ariba, Offshoring, Outsourcing, Outsource, Third-Party, Third-Party Outsourcing, Professional Services, Technology, IT, West London, South West London, North West London, , London, Surrey, Sussex, Berkshire, Heathrow, Hounslow, Brentford, Twickenham, Hammersmith, Chiswick, Hayes, Southall, Feltham, Ealing, Fulham, Clapham, Richmond, Slough, Uxbridge, Surrey, Berkshire, Windsor, Weybridge, Staines, Kingston, Wimbledon, Epsom, Chessington, Worcester Park, Cobham, Esher, Wembley

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Purchasing

• Industries

  Outsourcing and Offshoring Consulting, Business Consulting and Services, and Technology, Information and Media

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