Application Deadline: 9 September 2025

Hybrid Working Pattern: 3 days in Office & 2 WFH

About us

Cynergy Bank is the UK’s human digital bank serving the needs of ‘scale up’ or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology.

We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers.

Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology.

We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space.

Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank plc are protected by the UK Financial Services Compensation Scheme.

For more information on Cynergy Bank visit www.cynergybank.co.uk

Company Benefits

• Competitive Salary and Company Bonus
• Competitive holiday allowance plus bank holidays
• Option to purchase an additional 10 days holiday
• Pension contribution and Life Assurance
• Income Protection Scheme and Season Ticket Loan
• Medical Cover (After Probation)
• Electric Car Scheme and Money Coach (After Probation)

The Role:

Commercially astute and detail-driven Senior Supplier Manager to oversee the ongoing management of all suppliers across the Bank. This role will be responsible for contract, performance, relationship, and risk management across all suppliers and throughout their lifecycle at the Bank.

Manages the contract, performance, relationship, and risk management of suppliers. Must understand contractual, commercial, and operational working relationships with

Responsibilities:

• Establish internal policies and approve external policies, standards, processes, and templates for working with suppliers.
• Development and support of Supplier/ Procurement strategy
• Understand suppliers spending by category, cost centre, region, and vendor.
• Classify, rationalize, and optimize the vendor portfolio, and concentrate efforts on managing the most strategic vendors.
• Manage senior-level collaborative meetings between the suppliers and the client.
• Create contract, performance, relationship, and risk management procedures.
• Ensure there are clear metrics across all key performance indicators (KPIs) to ensure strong performance management.
• Matrix manage Sourcing, 3rd Party risk, that are part of the supplier’s management team.
• Identify and execute value opportunities with key supplier relationships.
• Manage the team in relation to supplier relationships, and product or service performance for all of the Banks suppliers
• Analyse problem areas and help resolve issues and disputes.
• Collect reporting requirements and develop supplier scorecards & dashboards that present relevant data tailored to stakeholders.
• Focus supplier performance metrics on process, and business outcomes, such as innovation, competitive advantage, and increased revenue. Define and hold strategic suppliers to higher performance standards and drive continuous improvement.
• Maintain/enhance tools for use in supplier management, including supplier tracking, analytics, and performance management tools (scorecards and dashboards).
• Collect, consolidate, and communicate detailed reports and key supplier data to stakeholders on supplier performance, risk, and relationships.
• Assist Business Owners with Supplier evaluation, selection criteria, procedures, and best-practice tools and templates.
• Assist procurement staff when negotiating with vendors to optimize the procurement of cost-effective acquisitions.
• Manage relationships with suppliers for cost effectiveness, build a main supplier repository to ensure effective contract management and supplier relationships, and plan for major software upgrades, ensuring that change management procedures/methodologies are used.

Essential Knowledge & Experience:

• Proven experience in running and maintaining supplier relationships within a financial services environment (e.g. banking, insurance, asset management).

• Minimum 10 years’ experience in Procurement/ Supplier management.
• Working experience of Technology and SaaS solutions/suppliers
• Strong understanding of procurement regulations (EBA Guidelines, SS2/21), third-party risk management, and contract law.
• Excellent analytical, communication, and stakeholder engagement skills.
• Proficiency in procurement tools and Microsoft Office Suite.
• Degree in Business, Finance, Law, or a related field preferred.
• In depth Experience of a Contract Management System (preferably Gatekeeper)