Overview

Senior Technical Analyst

Cardiff (hybrid)

£60,000

The Opportunity

Yolk Recruitment are excited to be partnered with one of Wales' biggest non-profit organisations who service more than 3 million customers whilst contributing more than £840 million to protect the environment.

We're seeking a Senior Technical Analyst to join our network and infrastructure team. You'll manage and support enterprise-level networks across multiple vendors and technologies, including Cisco, Palo Alto, ZScaler, and Microsoft Azure. The role combines hands-on technical expertise with leadership responsibilities, particularly in automation, project delivery, and security.

Responsibilities

• Deliver and support complex network solutions across LAN, WAN, SD-WAN, and cloud environments.
• Lead technical projects, working closely with network architects and security teams.
• Mentor junior engineers and review their work.
• Optimise network performance and develop automation scripts.
• Ensure systems are patched, secure, and highly available.
• Monitor infrastructure, investigate incidents, and manage service requests.
• Participate in an on-call rota to provide out-of-hours support.
• Collaborate with stakeholders, partners, and third-party providers.

Technologies

• LAN / WAN / SD-WAN
• Wireless solutions
• Firewalls (Cisco, Palo Alto)
• Cisco ISE, ZScaler Cloud Services
• Microsoft Azure
• Ansible and other automation / DevOps tools
• Network monitoring platforms (e.g., SolarWinds, SNMP)

Qualifications

• Cisco CCNP (or equivalent) qualification.
• Extensive experience in large enterprise networks and cloud infrastructure.
• Skilled in Cisco routing/switching, security appliances, wireless, and SD-WAN.
• Knowledge of ITIL processes, with 3rd-line support experience.
• Strong communicator with proven stakeholder engagement skills.
• A team player who can stay calm and effective under pressure.

Think this one\'s for you?

If you think this Senior Technical Analyst is for you then apply online.

Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs.

Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.