Overview

JOB TITLE: Senior Technical Application Specialist

LOCATION: Manchester

HOURS: Full time

WORKING PATTERN: Hybrid, 40% (or two days) in our Manchester office.

About this opportunity

We believe that people don't always fit neatly into roles, and we value everyone's individual skills, experience, and knowledge - it's what makes you unique! We're looking to recruit a Technical Application Specialist to join our Colleague Channels Platform, where you'll deliver the highest quality customer driven software whilst continually challenging, motivating, mentoring and supporting the engineering teams.

About us

Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We're growing with purpose. Join us on our journey and you will too…

Responsibilities

• Two in a Box Model: Work closely with the Product Owner to oversee and guide the team within Nucleus, collaborating closely with business, development, and third-party resources.
• Technical Oversight: Facilitate code reviews, resolve defects, and mentor team members, including junior engineers and partner resources.
• Project Management: Handle broader delivery aspects such as risk assessment, project planning, and maintaining documentation.
• Implementation Support: Provide support for off-hours implementations.
• Automation Integration: Enhance automation within the space and drive innovation within the team.
• Innovation Focus: Continuously seek and implement innovative approaches to improve processes and solutions.

Qualifications

Technical skills:

• Strong understanding of structured delivery environments, including release planning and defect management.
• Ability to interpret and troubleshoot technical issues across application layers.
• Experience working with APIs and third-party vendors in a regulated or structured setting.
• Experience working in an Agile delivery environment.
• Excellent communication skills, with the ability to clearly articulate technical issues and collaborate across teams.
• Able to coordinate and support structured release cycles, including pre-release testing, deployment, and post-release validation.
• Familiarity with test automation tools and frameworks (Playwright) is a plus.
• Organised and detail-oriented, able to manage multiple priorities in a structured environment.
• Proven experience in bringing together individuals to form a highly effective team with a strong team identity.
• Proactive and delivery-focused mindset, with a willingness to take ownership of tasks and follow through.
• Adaptable and resilient, comfortable working in a fast-paced and evolving platform space.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

Benefits

We also offer a wide-ranging benefits package, which includes…

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Software Development