Overview

BT Group Birmingham, England, United Kingdom

Closing Date: 15/10/25

Locations: Birmingham, London or Ipswich

This senior role is accountable for delivering projects across Ethernet, Optical and Mobile Backhaul services, and internal projects on UK Internet Peering / IPVPN and Mobile Backhaul platforms. These products generate significant revenues for BT, and the platforms cover a large portion of UK internet, BT’s private IPVPN and a significant proportion of Mobile Backhaul connectivity within the UK.

What You’ll Be Doing

• Operates as a Subject Matter Expert in Planning & Delivery management, setting the development, implementation and maintenance of projects across the portfolio.
• Mentors, coaches, and manages a team to develop current and future team capabilities and ensure performance.
• Manages the overall delivery roadmap for the team, ensuring alignment with BT’s strategic plan and interlock with stakeholders both within Fixed Networks and across Business / Digital / Openreach.
• Manages the overall financial budget (Capex and Opex). Manages the team\'s submission into the Annual Investment Plan, Mid Term Plan (MTP). Ensures interlock with Business and Digital.
• Manages the team\'s Total Labour Resource (TLR) / Total Labour Cost (TLC) and input into finance resource trackers (PFT), ensuring all team members are correctly allocated to projects and Capex / Opex.
• Coaches team in Agile methodologies and supports them to deliver projects on time, to required quality and budget.
• Manages overall project/programme risks, mitigating and adjusting as necessary and obtaining buy-in from senior management for critical project plans, commitment and changes.
• Responsible for ensuring regular updates to Programme Boards and Senior Stakeholders across the business.
• Ensures understanding of stakeholder goals and expectations, addresses misalignments, monitors programmes to meet/exceed the agreed expectations and communicates with concerned stakeholder groups.
• Envisions strategies for control and governance structures to ensure desired outcomes across projects.
• Leads the implementation of continuous improvement opportunities to improve Planning & Delivery processes.

Skills And Experience (Qualifications)

• Significant experience and expertise in managing a portfolio of projects to deliver to time, quality and budget. Project Management / Technical Delivery / Product Owner experience.
• Good technical understanding of the products (Wholesale Ethernet, BTnet, Mobile Backhaul, IP/Ethernet Connect) and Platforms, with the ability to communicate clearly the business outcomes for the project / roadmaps.
• Stakeholder requirements gathering, management and prioritization.
• Ability to use Agile methodologies and JIRA to manage portfolio of projects to achieve aims. Big Room Planning / Quarterly Wave Planning workshops to agree and set quarterly priorities across the portfolio / stakeholders.
• Financial and resource planning, budgeting and reporting.
• Risk management and mitigation. Finding options to achieve the “Path to Green” (getting back on track!). Assessment of risk and agreement of changes.
• People management and leadership; proven ability to motivate, inspire and lead (local and remote) teams in a complex environment and through periods of change. Talent, succession and coaching for performance experience.
• Proven ability to build strong working relationships with stakeholders inside and outside the team at all levels of the organisation, including those with different priorities from your own.
• Excellent communication skills and proven ability to influence others at all levels and functions within the business to agree solutions which maximise value for BT Group. Conflict / issue resolution.

Experience You’d Be Expected To Have

• Project / Programme Management including evidence of managing multiple large complex projects
• Product Owner experience (Agile)
• JIRA for managing deliverables and risks
• Communication and Stakeholder Management
• Quarterly Wave Planning / Big Room Planning / Prioritisation
• Requirements Management / Gathering
• Issue resolution / conflict management / influencing
• Budget management and PFT (resource allocation / tracking)
• Team management
• Business Connectivity knowledge, particularly Ethernet / Internet / IPVPN
• OSS knowledge / understanding
• Commercial understanding e.g impact of late delivery of milestone

Benefits

• 15% on target bonus
• Company car or £5,500 cash alternative
• Private healthcare for self and family
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: 18 weeks full pay, 8 weeks half pay and 26 weeks at statutory rate. For all parents.
• 25 days annual leave (not including bank holidays), increasing with service
• Flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• Option to join BT Shares Saving schemes
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop

About Us

BT Group was the world’s first telco with a heritage in the sector. We are focused on delivering digital infrastructure and consumer/customer centric services, including large-scale fibre rollout and investment in 5G. We are committed to diversity, inclusion, and flexible working arrangements to support our people.

A FEW POINTS TO NOTE: Although roles are listed as full-time, please get in touch if you’re interested in job share or flexible working. Reasonable adjustments available for the selection process.

Equal Opportunity

We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best. If your past experience doesn’t align perfectly with every requirement, please apply anyway.