Role Overview

Senior Technical Service Engineer - Fire

Location: Remote (Occasional Expensed Visits to Main Site)
Type: Permanent, Full Time
Salary: Competitive (DOE)
Additional: Bonus Scheme, Company Pension (4% Employee 4% Company), Death in Service (2x Salary), Health Cashplan, Benefex Discount Scheme, Free EV Charging on-site, 24 days Annual Leave plus bank holidays.

The Role

• Responding to technical enquiries from internal and external stakeholders regarding performance of systems.
• Produce timely and accurate technical support for internal teams / stakeholders on passive fire protection cavity barriers + firestops.
• Engage with project management teams to address any technical queries whilst providing solutions which work to the project requirements / product specifications.
• Analyse technical specifications / drawings / plans to advise product selection and relevant standards.
• Record technical enquires and responses on an in-house CRM system.
• Maintain an up-to-date knowledge of relevant industry standards and regulations and integrate this into day-to-day responsibilities.

The Person

• Experience working within the passive fire protection market, working within a technical related role.
• Technical Report writing / document writing experience.
• Construction background.
• Strong communication ability.
• Excellent analytical ability.
• Excellent problem-solving ability.
• Strong I.T ability (Excel, Office etc).

Important Information

We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us