Senior User Researcher

New Today

Overview Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital‑First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. Job Description We are looking to recruit an adaptable User Researcher who can work effectively in multidisciplinary, agile teams to deliver excellent results across GDS projects for Version 1’s customers in the public sector. As a User researcher, you will plan, design and carry out research activities with users that help teams get a deep understanding of the end users. This research informs policy, proposition, service, content, and interaction design so that services work well for users and achieve policy intent. Your portfolio will show your ability to understand users and design to meet their needs, work to relevant design standards, and effectively communicate your research findings. Qualifications
You understand the diversity of users of services and know how to include all kinds of users in appropriate research activities to help teams deliver accessible services. You understand and have experience of a range of user research methods, choosing appropriate methods for different stages of the product life cycle and situations. You can turn research data into clear findings that inform decisions and know how to involve colleagues in analysis and synthesis to increase consensus and challenge assumptions. You have a strong understanding of design thinking and can apply frameworks and approaches as appropriate to the circumstances of a project. You take an evidence‑based approach to design, testing assumptions to ensure your designs are the simplest feasible approach to solving problems for users. You can undertake basic user research activity as appropriate to your design work, collaborate with user researchers to understand users, and test your designs for usability and accessibility. You can design to meet a wide range of user needs, explain design decisions in relation to user needs and constraints. You can appropriately evaluate concepts and prototypes and explain them to stakeholders and team members. You can select, apply and adapt appropriate design patterns, and participate in wider design community discussions and activities. You have experience communicating design processes decisions effectively to gain confidence of internal colleagues and customers. You can manage stakeholders, know when to seek support or unblock design work. You understand user‑centred design practices and know how to align your work to agile workflows across all stages of the development lifecycle. You can work in an open, iterative and collaborative way in a multidisciplinary team.
Benefits
Share in our success with our Quarterly Performance‑Related Profit Share Scheme, where employees collectively benefit from a share of our company’s profits. Strong career progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme. Flexible/remote working; Version 1 is tremendously understanding of life events and individual circumstances. Financial wellbeing initiatives: pension, private healthcare cover, life assurance, financial advice and an employee discount scheme. Employee wellbeing schemes: gym discounts, bike‑to‑work, fitness classes, mindfulness workshops, employee assistance programme and generous holiday allowance. Enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies. Educational assistance, incentivised certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Reward schemes: Version 1’s Annual Excellence Awards & ‘Call‑Out’ platform. Environment, Social and Community First initiatives allowing involvement in local fundraising and development opportunities as part of our diversity, inclusion and belonging schemes.
Contact: ashley.smith@version1.com Location: Birmingham, England, United Kingdom Referrals increase your chances of interviewing at Version 1 by 2x. Get notified about new User Researcher jobs in Birmingham, England, United Kingdom. #J-18808-Ljbffr
Apply
Location:
Birmingham
Job Type:
FullTime

We found some similar jobs based on your search