Location: London, Remote
Category: Permanent Jobs
Salary: 60-80k + Pension, Flexible Working
Ref: JT/JC/5932

Contact Name: James Clarke
Telephone: 01908 752385

A skilled Senior UX/UI Designer with strong research expertise is required to join our SaaS product team. In this role, you will champion human-centered design to improve the usability, functionality, and visual appeal of our core platform. By leveraging research insights and contributing to our evolving design system, you will help deliver intuitive and scalable experiences for our customers. You will work closely with cross-functional software engineering squads to help shape the future direction of the SaaS platform.

Package:

• Interviews available immediately via Microsoft Teams.
• Fully remote role (UK-based candidates only).
• 25 days holiday, pension, flexible working arrangements, potential share options, and additional benefits.

Key Responsibilities:

• Lead and deliver user-centered design solutions that enhance the overall customer experience and align with business needs.
• Plan and conduct user research activities, synthesizing insights to inform design decisions.
• Build and contribute to a robust, scalable design system.
• Collaborate with product managers, engineers, and other stakeholders in an Agile environment.
• Prepare prototypes, lead usability testing, and iterate designs based on user feedback.
• Address SaaS-specific challenges, including multi-tenant systems, onboarding flows, and account management.
• Ensure all designs meet accessibility standards and adhere to responsive design principles.

Requirements:

• Bachelor's degree in UX Design, HCI, Graphic Design, or a related field (or equivalent professional experience).
• Proven track record in UX/UI design and user research for SaaS or comparable software platforms, evidenced by a strong portfolio.
• Proficiency with design and prototyping tools such as Figma, Sketch, or Adobe XD.
• Hands-on experience with user research methodologies and platforms (e.g., UserTesting, Lookback).
• Deep understanding of accessibility guidelines (such as WCAG) and best practices in responsive web design.
• Strong communication and collaboration skills, with experience working within Agile software teams.

If you are passionate about designing best-in-class SaaS experiences and championing user needs through research and innovation, we would love to hear from you.