Overview

Senior UX/UI Designer role at PA Consulting in London, United Kingdom. We believe in the power of ingenuity to build a positive human future and accelerate innovation through strategic thinking, customer-centric service design, and agile engineering practices.

Responsibilities

• Work with agile teams and cross-functional stakeholders to problem-solve and deliver high-quality outcomes for clients and internal projects.
• Participate in live whiteboarding sessions and collaborative design activities, with hybrid working expectations (in-office or client site, minimum two days per week).
• Design and launch digital products and services; apply end-to-end service design tools and techniques (e.g., service blueprints, journey maps, stakeholder mapping).
• Conduct user research, usability testing, prototyping, and wireframing; contribute to design strategy and implementation.
• Collaborate with product, design, and technology teams across multiple sectors to deliver customer-centric solutions.

Qualifications

• Essential requirements: strong problem-solving and analytical thinking; ability to collaborate with multiple stakeholders in a fast-paced environment.
• Proven track record as a Senior UX/UI Designer delivering services for private and public sector clients; experience in client-facing roles and leading proposals.
• Experience leading cross-functional teams and mentoring others; strong business acumen and ability to identify opportunities and contribute to business development.
• Demonstrated ability to synthesize data, research, and insights into actionable recommendations; inclusive leadership style focused on excellence.
• Willingness to meet residency/security requirements where applicable; note that some UK roles may require security clearance.

Benefits

• Health and lifestyle perks including private healthcare for you and your family
• 25 days annual leave (plus a bonus half day on Christmas Eve) with option to buy 5 additional days
• Generous company pension scheme
• Opportunity to participate in community and charity initiatives; annual performance-based bonus
• PA share ownership; tax-efficient benefits (cycle to work, give as you earn)

Life at PA

We’re committed to a workplace that values human difference and diverse mindsets, with a culture of inclusion and equality. We support our people through growth opportunities and meaningful work.

For adjustments to the recruitment process, or to learn more, contact recruitmentenquiries@paconsulting.com