Overview

Senior UX/UI Designer role at PA Consulting, London, United Kingdom. We are a global team of strategists, designers, and technologists helping clients innovate and transform.

Responsibilities

• Lead complex design projects from strategy to execution, manage medium-sized assignments, structure workstreams and deliverables, identify and manage risk, and maintain strong client relationships while fostering high-performing teams.
• Produce exceptional design deliverables across the design spectrum, drive innovation, ensure quality, and meet project deadlines.
• Build and mentor design colleagues, shape design approaches, influence client decisions, contribute to business development, and lead proposals and senior client conversations.
• Balance internal projects with client deliverables, ensuring seamless integration of design and business objectives. Lead clients through design decisions and rationale to achieve excellent outcomes.

What You Can Expect

• Work to agile best practices and collaborate cross-functionally with multiple teams and stakeholders; solve problems for clients and on internal projects.
• Participate in live in-person whiteboarding sessions and asynchronous teamwork via Teams.
• Hybrid working with client site or office minimum two days per week; actual hours may vary by role or assignment, including up to five days on client site.
• Work across PA industries including Consumer & Manufacturing, Public Sector, Defence & Security, Energy & Utilities, Financial Services and Transport.
• Join a collaborative tech community with knowledge sharing, coaching and mentoring; access to learning budgets and certifications.

Qualifications

• You thrive in problem-solving and analytical thinking; enjoy collaborating with multiple stakeholders in fast-paced environments.
• Design for AI-powered experiences and use AI to enhance creative processes (generative design, prototyping with AI, prompt-based exploration).
• A visionary and pragmatic Senior UX/UI Designer with a proven track record delivering services for private and public sector clients.
• Experience in a client-facing role (agency or consultancy), strong client relationships, and experience leading proposals.
• Collaborative, empathetic leadership, mentoring, and fostering inclusive team environments; focus on excellence.
• Comfortable across PA industries including Consumer & Manufacturing, Public Sector, Defence & Security, Energy & Utilities, Financial Services, and Transport.
• Familiarity with trends in service design and emerging technologies (AI, automation, digital transformation); UK Government Service Standard is a bonus.
• Strong business acumen, ability to identify opportunities, contribute to business development, and position PA as a leader in product management and service design.
• Strategic thinking, innovation, and proficiency with industry-standard design tools and methodologies.

Assessment process

• Round 1: Competency interview (45 mins)
• Round 2: Case study task (60 mins)
• Final round: Meeting with a PA leader (60 mins)

Life at PA & Benefits

Life at PA encompasses our people’s experience and growth opportunities, with purpose-led meaningful work. We support a workplace that values human difference and diversity, unlocking potential so everyone can be their best self.

• Health and lifestyle perks with private healthcare for you and your family
• 25 days annual leave (plus a bonus half day on Christmas Eve) with the option to buy 5 additional days
• Generous company pension scheme
• Opportunity to get involved in community and charity initiatives
• Annual performance-based bonus
• PA share ownership
• Tax-efficient benefits (cycle to work, give as you earn)

Adjustments or accommodations for recruitment can be requested at recruitmentenquiries@paconsulting.com