Role Title: ServiceNow Solution Architect

Location: Remote

Duration: 14/11/2025

Pay Rate: Market rate (Inside IR35)

Role Description: ServiceNow Solution Architect to lead the design and governance of enterprise-wide ServiceNow solutions. This role will partner with business and technical stakeholders to ensure scalable, secure, and value-driven implementations that align with organizational objectives and industry best practices.

Responsibilities

• Lead the design and architecture of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, SecOps, or other modules.
• Translate business requirements into robust technical solutions on the ServiceNow platform.
• Define, document, and enforce architectural standards, design patterns, and platform governance.
• Collaborate with enterprise architects, business analysts, project managers, and development teams to ensure alignment and quality of delivery.
• Drive integration strategies with external systems using REST, SOAP, APIs, and other technologies.
• Conduct solution workshops, proof of concepts, and technical presentations with stakeholders.
• Oversee platform performance, scalability, and compliance with security and regulatory standards.
• Contribute to ServiceNow roadmap planning, upgrade strategies, and innovation opportunities.
• Guide and mentor developers and administrators, promoting ServiceNow best practices.

If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often shortlisted within 48 hours.

Notes

Prior content included multiple redundant sections, duplicate headings, and non-standard formatting. These have been consolidated to focus on the core role information. No explicit qualifications are stated in the original description.