Overview

We are searching for an individual with development experience specific to implementation of the ITSM module in ServiceNow.

Responsibilities

• Configure the ServiceNow solution to meet identified business requirements, process guides and functional requirements.
• Responsible for ServiceNow platform Administration, Development, Documentation and Technical support.
• Configure/Customize ServiceNow including Workflows, Service Catalog, UI, Client scripts, Business rules, UI Actions, Script Includes etc.
• Participate in the full software development life cycle: Analysis, Design, Coding, Testing and promotion into Production.
• Experience in Web Service integrations using SOAP, REST, JSON, etc.
• Telecoms domain experience.

Qualifications

• Minimum 4 years of ITSM experience with at least 3 years working experience with ServiceNow.
• Recent experience in senior development lead role.
• Telecoms domain experience.