Job Summary

Your day will be all about making sure our applications and infrastructure are reliable, secure and ready for scale. You'll work closely with development teams from the design stage, helping them build systems that follow best practices and meet department standards. You'll lead by example, mentoring other SREs, guiding teams and driving improvements. A big part of your role will be creating and maintaining detailed runbooks so incidents can be resolved quickly and efficiently. You'll also automate repetitive tasks, reduce toil and make sure monitoring is in place so issues are spotted before they become problems. When major incidents happen, you'll take the lead in coordinating the right people and restoring services fast. You'll manage error budgets, review high-priority incidents and push a culture of engineering ownership across the organisation.

Responsible Areas

• Lead Criteria: Automation Expertise – Proven experience in scripting to automate processes, eliminating manual tasks, and implementing infrastructure and configuration as code.
• CI/CD Pipeline Development – Demonstrated ability to build and enhance CI/CD pipelines for efficient and reliable software delivery.
• Development – Demonstrable experience of developing cloud based and supporting cloud-based applications in AWS & Azure.
• Incident Resolution – Strong experience in resolving complex technical incidents, ensuring minimal downtime and swift recovery.
• Reliability Engineering – Expertise in reliability engineering, including capacity and performance management through effective monitoring, logging, and alerting.
• Leadership – Demonstrated ability to engage with stakeholders at all levels, providing valuable feedback and support, while leading teams effectively, mentoring junior engineers, and driving improvements in working practices.

About DWP Digital

We're using fresh ideas and leading‑edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Compensation & Benefits

Pay up to £78,517 plus 28.97% employer pension contributions, hybrid working, flexible hours, and a truly great work life balance. Hybrid Working: We work a hybrid model – you'll spend some time working at home and some time collaborating face‑to‑face in a hub. Pay: We offer competitive pay of up to £78,517. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi‑time. You'll also get all the usual public holidays.

• An award‑winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
• Flexible working including flexible hours and flex‑friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest‑free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Professional development, coaching, mentoring and career progression opportunities.