Overview

Talent Management Officer at Brother International Europe Ltd | BSc Psychology with Business | CIPD Qualifications

An exciting opportunity has arisen to join Brother as the Digital Product Owner for SMB. You’ll be responsible for the innovation and continuous improvement of our SMB related products by providing direction to multidisciplinary delivery teams. This is a great opportunity to work with a global team of committed and talented developers, subject matter experts and business partners, who share a passion delivering great software and products.

You will create a vision for your product(s) based on your understanding of business and technical requirements and convey that vision to both your team and the wider business.

Day to day duties and responsibilities will be varied, and include strategic understanding of business milestones, relationship, demand and change management. You can communicate effectively both vertically and horizontally across a wide variety of cultures, on a global scale. You are also effective at eliciting and translating business requirements, both from a language and technical perspective.

Main Tasks

• You will be responsible for creating and communicating the product vision. Developing a clear vision for the products and communicating this effectively to delivery teams and stakeholders.
• The role will require you to identify, engage, and communicate with stakeholders to understand their needs and requirements, ensuring stakeholders and users are clear on the benefits of the product and their feedback is incorporated into ongoing improvements.
• You’ll provide direction to delivery teams to ensure alignment with the product vision and objectives.
• You’ll be encouraged to drive continuous improvement of the products by obtaining and analysing feedback metrics and trends whilst continuously updating knowledge and skills to drive innovation and improvement.
• You’ll work closely with Business Analysts, and PMO to identify and mitigate risks that may impact the delivery or success of products.
• Work with key stakeholders to establish KPI’s and ROI to measure the success and impact of the products.

Requirements

• Understanding of B2B sales processes
• CRM systems, preferably SAP / C4C, Salesforce & Marketing Cloud
• Content management systems, preferably Sitecore
• Proven experience of successfully delivering high quality solutions in high pressure, structured environments using agile project management techniques and disciplines
• Experience of creating, maintaining and prioritising product backlogs to direct the work of Agile delivery teams
• Experience of engaging with users and turning user insight into functional improvements
• Familiarity with setting, monitoring, and reporting measurable product performance targets
• Have strong verbal, written and visual communication skills that you can tailor to the needs of the audience
• Experience of managing and motivating a cross discipline team

About Brother

Brother is a global brand, delivering products and services to customers worldwide with manufacturing and sales facilities in over 40 countries and regions. Since being established in 1908, the Brother Group has grown to be at the forefront of innovation. Underlying all activities is our “At your side” spirit, which always places our customers first.

We have a commitment to the circular economy, ensuring minimal impact on the environment through our “At your side 2030” vision and environmentally conscious approach.

About BIE

Brother International Europe (BIE) is the European Headquarters of the Brother Group. Working alongside 20 European offices, BIE manages Pan European operations and strategy, ensuring a genuinely unified and customer-centric approach is always adopted. BIE also provides sales offices with support in Product Marketing, Technical and Logistic Services, Environmental strategy and management, IT, Finance, and Administration.

Being Investors in People approved, BIE is committed to the staff at all levels ensuring we optimise our talent and continuously invest for the future.

Why work for Brother?

When you join Brother, you join a company steeped in history where everyone is given the opportunity to succeed. Retaining the small family feel is something we take great pride in, and no matter where you work, employees are given the tools needed to shine and are supported to build long, successful careers that often span decades. Our "At your side" approach extends to everything we do, and we are proud to have created an inclusive workspace that welcomes everyone that wants to thrive.

You are also joining a company committed to people and the planet. "At your side 2030" is the message that underpins our vision for the future. Brother has been leading the way in creating Circular products that have as little impact as possible on the environment. And our commitment to contributing toward the global circular economy underpins everything we do globally.

"At your side" is more than a slogan to us; it\'s our purpose to fulfil every day. With a legacy spanning over a century, Brother is a place to start or expand any career.

What’s on offer

As well as a competitive salary, BIE offer a range of benefits, including:

• Hybrid flexible working arrangements that fit around you, allowing you to take advantage of the office space as well as working from home and flexitime.
• 25 days holiday plus bank holidays with the opportunity to purchase 5 additional holidays per year.
• Enhanced maternity and paternity leave policies to support our employees in balancing work and family life.
• Industry leading Pension Scheme with company contributions up to 10% of salary and the ability to make additional contributions through salary sacrifice.
• Excellent training and career development opportunities including a huge library of e-learning courses.
• Life Assurance set at 4 times your annual salary.
• Simply Health cash plans subsidised by 50% of the single membership cost.
• Other benefits include: Company Sick pay, Permanent Health Insurance, Free parking, Employee Assistance Program, Halle tickets, Environmental days, dress down policy, Christmas party, access to MIND, and many more perks.

We’re actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We aim to build an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences, and recognise the importance of teams reflecting the communities they serve.

We can make reasonable adjustments to our interview process according to your needs. And we offer a flexible working environment so you can adjust your hours to suit your personal circumstances.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology
• Industries: IT Services and IT Consulting

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